Joanna Gniazdowska
Sutton
Summary
I am a skilled professional with over 20 years of experience in office administration. I excel at resolving issues through strategic problem-solving and logical thinking, providing targeted solutions. As a proactive and self-motivated individual, I am highly effective in undertaking administrative tasks. I am driven to achieve outstanding results through prompt communication and a helpful approach.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work history
Office Administrator / Data Manager
SRO Audiences
London
11.2008 - 12.2025
- Processed up to 250 emails daily, responding to enquiries efficiently.
- Uploaded and corrected large data sets to enhance system efficiency.
- Organised files and developed spreadsheets for reporting and external work.
- Monitored multiple databases to track company inventory accurately.
- Managed bookings by cancelling, amending, and rescheduling as needed.
- Compiled and updated data, calculating audience capacity and attendance metrics.
- Oversaw office supply inventory, ensuring timely replenishment of stock levels.
- Welcomed audience members in a professional manner within a television studio setting.
House Manager
Private Client
Carshalton
09.2020 - 05.2021
- Delivered live-out private house management services for a disabled client, coordinating all household activities.
- Maintained a safe and clean living environment for both client and staff.
- Managed household calendar, including travel arrangements, finances, and home maintenance.
- Held regular meetings with clinical staff to ensure up-to-date client information.
Admin assistant
Oli Cleaning Services
London
01.2004 - 01.2006
- Managed administration duties, including phone call handling and mail distribution.
- Ensured optimal performance of office equipment through regular maintenance and timely repairs.
- Provided comprehensive administrative support for Director, facilitating efficient office operations.
Education
A Level - Polish Language, English Language, Geography
Grammar School
Poland 01.2003 - 01.2003
Level 3 BTEC - Photography
SCOLA (Sutton College of Learning for Adults)
London 09.2005 - 06.2007
Level 3 AAT - Bookkeeping & Accounting
City And Guilds of London Institute
London 02.2021 - 06.2022
Skills
- Confident working with various software: Microsoft Office Word, Outlook, and Excel
- Self discipline
- Enquiry handling by phone, by email
- Task prioritisation and delegation
- Teamwork and independent professional
- Customer service
- Decision making
- Photoshop
- FileMaker Pro
- Data entry
- Bookkeeping
- Database management
- Records keeping efficiency
Languages
English & Polish
Fluent
Interests
ACTIVITIES/HOBBIES: In my spare time, I enjoy yoga, gardening, and traveling.
Timeline
Level 3 AAT - Bookkeeping & Accounting
City And Guilds of London Institute
02.2021 - 06.2022
House Manager
Private Client
09.2020 - 05.2021
Office Administrator / Data Manager
SRO Audiences
11.2008 - 12.2025
Level 3 BTEC - Photography
SCOLA (Sutton College of Learning for Adults)
09.2005 - 06.2007
Admin assistant
Oli Cleaning Services
01.2004 - 01.2006
A Level - Polish Language, English Language, Geography
Grammar School
01.2003 - 01.2003