Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Joanna CORNISH

Clevedon,North Somerset

Summary

I am a professional individual who strives to achieve personal and organisations goals. I work hard and take pride in my work.

I am motivated and a reliable individual. I am eager to continue to use the skills that I have attained over the years and continue to work with the general public, providing a first class service.

I take pride in everything I do and make sure that my interactions with the public and staff, fulfill the values of the organisation.

Overview

36
36
years of professional experience

Work history

MOSOVO Offender Manager

Avon and Somerset Police
Weston-super-Mare, North Somerset
03.2019 - Current

I manage a cohort of Sex Offenders that reside in the community. I am responsible for risk assessing using a dynamic risk assessment tool in line with force policy. I make decisions around disclosures an have a duty of safeguarding for both the offender and the general public. I work alongside the Probation Service, as well as MHT, Housing, Social Care and Drug and Alcohol Services.

I produce timely and accurate reporting, attention to detail being extremely important. I am have got work to extremely tight deadlines, working under pressure and making sure that I don't compromise quality.

I engage with offenders from all walks of life and I have got adjust my interpersonal skills to meet my target audience. I have to work calmly and methodically, prioritising my work load to ensure that I meet the standards and requirements of the force.

MAPPA and ViSOR Administrator

Avon and Somerset Constabulary
Portishead, North Somerset
01.2007 - 03.2019

Working part of a team of administrators, I had the responsibility of organising MAPPA meetings. This included arranging time schedules and sending out invites to attendees. I would follow up invites to confirm attendance. I would attend meeting and be responsible for producing accurate and timely reports. I would log actions and ensure that these were vital to ensuring that agencies are held to account. These would be disseminated to attendees and I would chase outcomes of actions set.

I would ensure that Police Systems were updated accurately.

There were always tight timescales to achieve. Working as a team was vital to ensure that all work was completed and this sometime meant working above and beyond normal working hours.

HR Administrator

Avon and Somerset Constabulary
Portishead, North Somerset
09.2006 - 01.2007

This was a short term contract role. I worked within recruitment. I was responsible for sending out letters to confirm interview dates and times, organising interviews rooms and confirming that the interview panel were aware of dates, times and venues.

I would paper sift applications forms and weed out those that failed to meet the criteria and give constructive criticism to those that failed the sift.

I would also type letter of job offers and follow up acceptances.


Account Manager

ISKY
Clevedon, North Somerset
03.2000 - 09.2006

I was employed as an Account Manager. I was responsible for a client portfolio from the prestigious car industry. I would collate information and statistics from call handlers and produce timely and accurate reporting. I would speak to care dealers and management and ensure that I adapted my interpersonal skills to meet my target audience.

I would organise dealer days, arrange meetings and produce presentations and support the Account Director is making sure that the days went smoothly.

Customer Services

Wessex Water
Nailsea, North Somerset
02.1989 - 03.2000

During any career at Wessex Water I completed many different roles. I started as a Customer Services Advisor, working in a call centre, before moving into Debt Recovery. I was promoted to a Customer Services Team Leader where I managed as team of 10. At this time I was involved in training new starters and responsible for the on going development of current staff.

I gained a huge amount of experience during my time with this organisation, before taking redundancy.

Education

GCSEs - English Language

Nailsea School
North Somerset

GSCE - English Literature

Nailsea School
North Somerset

GCSEs - Geography

Nailsea School
North Somerset

GCSEs - Biology

Nailsea School

GCSEs - Human Biology

Night School

GCSEs - Maths

Night School

Skills

I have worked with the general public for all my working career I have great interpersonal skills, adapting them to my target audience I am a good listener and able to work calmly and diligently I have worked in pressurised roles, which can be challenging I adapt and focus to the job in hand , ensuring that I achieve the desired outcome

I am professional and friendly, and throughout my career I have met individuals from all diversities

I am keen an enthusiastic, a hard worker and ensure that I give 100% to any role I have had throughout my career

I am reliable and work well as a team, but also have the initiative to work alone when required

I am fully aware of GDPR and the principles of The Data Protection Act 2018 I also have knowledge of the Computer Misuse Act 1990 I ensure that I adhere to policy and procedure at all times

Affiliations

  • I love fell walking in The Lakes District and I am in the process of completing the 214 Wainwrights Challenge
  • Walking my Cockerpoo Cooper.
  • Maintaining good Self Care

Accomplishments

I have received letters from my Detective Superintendent for Good Work

References

References available upon request.

Timeline

MOSOVO Offender Manager

Avon and Somerset Police
03.2019 - Current

MAPPA and ViSOR Administrator

Avon and Somerset Constabulary
01.2007 - 03.2019

HR Administrator

Avon and Somerset Constabulary
09.2006 - 01.2007

Account Manager

ISKY
03.2000 - 09.2006

Customer Services

Wessex Water
02.1989 - 03.2000

GCSEs - English Language

Nailsea School

GSCE - English Literature

Nailsea School

GCSEs - Geography

Nailsea School

GCSEs - Biology

Nailsea School

GCSEs - Human Biology

Night School

GCSEs - Maths

Night School
Joanna CORNISH