- Playing Football
- Swimming
- Surfing
- Tennis
- Photgraphy
- Combat Sports
Joanna Brosnan
HIGH WYCOMBE,Buckinghamshire
Summary
Supply chain and operations leader with over 15 years of experience in driving operational transformation in subscription-based e-commerce and FMCG sectors. Proven track record in enhancing end-to-end supply chain processes, fostering supplier relationships, and integrating data systems for improved efficiency. Recognized for strategic thinking and hands-on leadership across all operational levels, from warehouse management to executive decision-making. Committed to identifying opportunities and implementing scalable solutions that enhance efficiency, service quality, and long-term business performance.
Overview
13
13
years of professional experience
Work History
Supply Chain Manager
ToucanBox – Sandbox Group Ltd
01.2019 - 06.2025
- Served as the senior operational lead and primary point of contact for the UK business, effectively running the UK operation whilst reporting into the wider Sandbox Group leadership team based in Brazil.
- Held end-to-end responsibility for procurement, inventory planning, supplier management, warehousing, fulfilment, logistics and operational performance.
- Acted as the key decision-maker for UK operations, providing leadership, resilience and continuity through periods of rapid growth, Brexit disruption, COVID-19 and organisational change.
- Led and developed a team of 20+ employees with responsibility for recruitment, team leadership, coaching and performance management, driving KPI achievement, productivity, stock accuracy, operational performance and employee engagement.
- Took full accountability for resolving operational challenges across supply chain, logistics, inventory, supplier management and warehouse operations, often operating autonomously and balancing competing business priorities.
- Operated at a strategic leadership level, shaping supply chain strategy whilst maintaining hands-on ownership of procurement, inventory planning, warehousing, fulfilment and operational execution across the UK business.
- Managed suppliers across China, India, Sri Lanka and Europe, leading supplier performance management through regular performance reviews, scorecards, supplier development initiatives, commercial negotiations and continuous improvement plans to strengthen supplier capability and delivery performance.
- Directed inbound container operations, customs compliance, freight forwarding, import documentation and inventory planning.
- Reduced international freight costs by 14% through freight-forwarder reviews, supplier negotiations and logistics optimisation.
- Maintained 98% on-time dispatch performance during rapid business growth and operational disruption.
- Managed forecasting, purchasing and inventory planning across core and seasonal product ranges using historical sales, seasonality, promotions and commercial insight.
- Worked closely with Finance, Marketing, Product Development and Technology teams to align forecasts, launches, stock availability and business objectives, partnering with executive stakeholders to strengthen governance, influence strategic decision-making and deliver long-term business value.
- Supported product development from concept through sampling, supplier selection, compliance testing and launch readiness.
- Led supplier audits, managed EN71 product compliance and quality assurance processes, and drove follow-up corrective action plans (CAPAs) to improve supplier performance, product quality and ongoing compliance.
- Successfully maintained supply continuity through Brexit and COVID-19 disruptions using contingency planning, supplier collaboration and alternative freight solutions.
- Improved inventory utilisation through slow-moving stock reduction initiatives, promotional bundles and working-capital management.
- Led warehouse relocation and closure projects while maintaining operational continuity and customer service.
- Managed annual stock takes, inventory reconciliation, auditor requirements and inventory reporting.
- Oversaw site compliance, health & safety, contractor management, maintenance and operational risk.
- Worked closely with technology teams to improve ERP, WMS and operational reporting processes.
- Partnered with suppliers to strengthen governance, ethical sourcing, product compliance and long-term supplier performance, balancing commercial objectives with responsible procurement practices and supply continuity.
- Built credibility by working at every level of the operation—from warehouse and fulfilment to executive planning and board discussions—ensuring strategic decisions reflected operational reality.
- Enjoyed identifying business challenges, brainstorming practical solutions and bringing together the right people across Marketing, Finance, Product, Operations and suppliers to turn ideas into measurable improvements.
- Partnered with Technology teams and external providers to integrate operational data, improving visibility, reporting and business decision-making.
- Designed and implemented scalable operational processes and workflows to support rapid business growth, continually improving how the business operated rather than maintaining the status quo.
Purchasing Manager / Supply Chain Supervisor
Classic Fine Foods
01.2016 - 05.2018
- Managed purchasing, inventory planning and logistics operations across a portfolio of 2,500+ SKUs.
- Led supplier negotiations and sourcing activities across Europe and Asia.
- Controlled inventory levels in line with working capital and service objectives.
- Implemented cost-saving initiatives across procurement, warehousing and logistics.
- Developed strategies to reduce slow-moving and obsolete stock.
- Worked closely with Sales teams to improve forecasting accuracy and inventory availability.
- Supported ERP and business systems improvements with internal and external stakeholders.
Purchasing Administrator
Aljac Fuelling Components
09.2013 - 08.2015
Purchasing Buyer & Production Planner
Cheese Cellar Ltd
01.2012 - 09.2013
- Supported production planning and supply chain operations within a food manufacturing environment.
- Managed raw material purchasing, supplier coordination and inventory control to support production schedules.
- Worked closely with manufacturing teams to ensure material availability and minimise production disruption.
- Coordinated supplier deliveries and stock planning to support customer service and operational performance.
- Developed early experience across food manufacturing, production planning, procurement and supply chain operations.
Education
Certificate in Procurement & Purchasing -
Hemsley Fraser
Forklift Certificate -
NVQ Level 2 - Business & Administration
Uxbridge College
9 GCSEs - including English, Maths and Science
Skills
- Supply Chain Strategy & Leadership
- Procurement & Strategic Sourcing
- Demand Forecasting & S&OP
- Inventory Optimisation & Working Capital
- Far East and European Manufacturing & Imports
- Warehouse & Fulfilment Operations
- International Freight & Logistics
- Supplier Negotiation & Relationship Management
- ERP / WMS / OMS Systems
- Procurement Transformation & Continuous Improvement
- Executive & Cross-Functional Stakeholder Management
- Change Leadership
- Cross-Functional Collaboration
- Business Systems & Data Integration
- Process Design & Optimisation
- Operational Design & Scale-up
- Team Leadership & KPI Management
- SAP APO
- NetSuite
- Sage
- Shopify
- Unleashed
- Looker
- Mondaycom
- Trello
- ERP
- WMS
- OMS Platforms
- Advanced Excel Forecasting & Reporting
- Inventory Management & Procurement Systems
- Courier & Fulfilment Integrations
- Supplier relationship management
- Warehouse management systems
- Logistics coordination
- Vendor negotiation
- Procurement strategy
- Inventory optimization
- Data analysis
- Cost reduction
- Project management
- Team leadership
- Risk management
- Continuous improvement
- Stakeholder engagement
Custom Section
- Supply Chain Strategy & Leadership
- Procurement & Strategic Sourcing
- Demand Forecasting & S&OP
- Inventory Optimisation & Working Capital
- Far East and European Manufacturing & Imports
- Warehouse & Fulfilment Operations
- International Freight & Logistics
- Supplier Negotiation & Relationship Management
- ERP / WMS / OMS Systems
- Procurement Transformation & Continuous Improvement
- Executive & Cross-Functional Stakeholder Management
- Change Leadership
- Cross-Functional Collaboration
- Business Systems & Data Integration
- Process Design & Optimisation
- Operational Design & Scale-up
- Team Leadership & KPI Management
Interests
Timeline
Supply Chain Manager
ToucanBox – Sandbox Group Ltd
01.2019 - 06.2025
Purchasing Manager / Supply Chain Supervisor
Classic Fine Foods
01.2016 - 05.2018
Purchasing Administrator
Aljac Fuelling Components
09.2013 - 08.2015
Purchasing Buyer & Production Planner
Cheese Cellar Ltd
01.2012 - 09.2013
Certificate in Procurement & Purchasing -
Hemsley Fraser
Forklift Certificate -
NVQ Level 2 - Business & Administration
Uxbridge College