Joan Clare Conroy
Sheffield,South Yorkshire
Summary
A dedicated healthcare professional with a strong focus on managing patients at the end of life, demonstrating care, compassion, and understanding. Possesses excellent communication skills essential for managing relationships with colleagues, patients, and their families. Known for emotional resilience and a calm temperament, thriving under pressure while supporting the nursing team effectively. Committed to enhancing patient care through collaboration and continuous support.
Overview
36
36
years of professional experience
Work History
Team leader
Northfield's Nursing Home. Palms Row Health Care.
Sheffield, South Yorkshire
06.2019 - Current
- Encouraged transparent communication, supporting a constructive work environment
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Managed daily schedules to optimise team performance and workplace efficiency
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Delegated tasks to make best use of individuals' skills.
Events manager
Self Employed
Sheffield, South Yorkshire
06.1989 - 08.2024
- Worked closely with clients to understand their specific requirements for the events.
- Facilitated effective team communication, resulting in better coordination during events.
- Balanced multiple projects simultaneously whilst maintaining attention to detail in a fast-paced environment.
- Ensured client satisfaction by providing superior event management solutions.
- Handled queries and complaints from attendees professionally.
- Developed detailed timelines and checklists to streamline work procedures.
- Dealt effectively with last-minute changes to schedules or plans during events.
- Supervised event in person, greeting guests in front-of-house and troubleshooting [Type] issues through [Task].
Education
GCSEs - Maths - English - RE - Geography.
Catholic High School
Chester, Cheshire 09/1976 - 06/1982
Skills
- Manage patients at end of life with care, compassion and understanding
- Excellent communication skills to manage a wide range of relationships with colleagues, and patients and their families
- Emotional resilience, a calm temperament and the ability to work well under pressure
- I work closely with the nursing team to support and assist them at all times
Timeline
Team leader
Northfield's Nursing Home. Palms Row Health Care.
06.2019 - Current
Events manager
Self Employed
06.1989 - 08.2024
GCSEs - Maths - English - RE - Geography.
Catholic High School
09/1976 - 06/1982
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