Joana Milasevska
Chigwell,Essex
Summary
Dedicated professional with expertise in cleaning procedures and health and safety regulations, ensuring a safe and efficient environment. Proven ability to promote sales and assist customers, maintaining calm under pressure. Committed to punctuality and reliability, with fire safety training enhancing operational readiness. Career goal: to leverage skills in customer assistance for continued growth in service-oriented roles.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Gas station operator
Baltic Petrolium
Nemencine, Lithuania
10.2024 - 07.2025
- Operated fuel dispensers efficiently ensuring compliance with safety protocols.
- Managed cash transactions accurately while providing excellent customer service.
- Maintained cleanliness and organisation of forecourt and convenience store areas.
- Assisted customers with inquiries ensuring a positive experience during visits.
- Handled difficult situations calmly under pressure, ensured smooth functioning of gas station.
Housekeeping attendant
Calibre Recruitment
London, UK
06.2023 - 05.2024
- Cleaned and sanitised guest rooms, ensuring high standards of cleanliness and hygiene were maintained.
- Ensured safety measures whilst handling hazardous cleaning chemicals.
- Organised storage areas for cleaning supplies and equipment, facilitating efficient access and inventory management.
- Reported maintenance issues to management, contributing to timely resolutions and enhancing guest satisfaction.
- Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
Education
ESOL - English
Walthamstow Forest College
London 09.2019 - 07.2021
Skills
- Punctuality and reliability
- Cleaning procedures
- Health and Safety regulations
- Sales promotion
- Fire safety training
- Customer assistance
- Calm under pressure
Languages
English
Intermediate
Polish
Native
Lithuanian
Native
Russian
Native
Timeline
Gas station operator
Baltic Petrolium
10.2024 - 07.2025
Housekeeping attendant
Calibre Recruitment
06.2023 - 05.2024
ESOL - English
Walthamstow Forest College
09.2019 - 07.2021