Summary
Work history
Education
Skills
Timeline
Hi, I’m

Joan Tumangan

abu dhabi,united arab emirates
Joan Tumangan

Summary

Customer-oriented Visual Merchandiser/Sales Representative with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Work history

Exoticcolors
Abudhabi, United Arab Emirates

Sales Representative
10 2022 - 01 2024

Job overview

  • Accounted for all inventory and ordered new stock.
  • Responded to telephone and in-person requests for information.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.

Hanayen Couture
Abudhabi, United Arab Emirates

Admin/Sales representative
01 2022 - 08 2022

Job overview

  • Built lasting relationships with clients through customer service interactions.
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Contacted satisfied customers to offer additional services.
  • Collected and processed payments.
  • Prepared sales contracts and oversaw signing of both parties.
  • Resolved customer concerns promptly to maintain satisfaction.

M.H. Alshaya Co. W.L.L
Abudhabi, United Arab Emirates

Visual Merchandiser
10 2013 - 02 2020

Job overview

  • Replenished display inventory, restructuring based on available stock.
  • Helped to increase in-store foot traffic by creating winning visual displays.
  • Designed display signage to captivate customers' attention and provide details for products and promotions.
  • Took advantage of seasonal trends to create relevant and sophisticated displays.
  • Created interior displays to promote products in line with corporate sales objectives.
  • Optimised product and display locations to generate maximum visual impact.
  • Updated floor design for facility to make best use of sales space, enhancing product presentation.
  • Planned aesthetically pleasing displays to showcase company products and capture new sales.
  • Reviewed product performance on periodic basis to refine marketing and merchandising strategies.

RedTag
Abudhabi, United Arab Emirates

Visual Merchandiser/Sales Representative
06 2011 - 08 2013

Job overview

  • Anticipated and planned for department seasonal needs.
  • Analysed sales trends to improve product availability and enhance profits.
  • Developed creative and innovative visual merchandising solutions to support sales growth.
  • Updated floor design for facility to make best use of sales space, enhancing product presentation.
  • Designed display signage to captivate customers' attention and provide details for products and promotions.

Education

Rizal Technological University

Business Administration from Major in Accounting
06/2004 - 03/2007

University overview

Skills

  • Social media marketing
  • Inventory management
  • Problem-solving
  • Drinks upselling
  • Leadership
  • Upselling
  • Team building
  • Communication skills

Timeline

Sales Representative
Exoticcolors
10 2022 - 01 2024
Admin/Sales representative
Hanayen Couture
01 2022 - 08 2022
Visual Merchandiser
M.H. Alshaya Co. W.L.L
10 2013 - 02 2020
Visual Merchandiser/Sales Representative
RedTag
06 2011 - 08 2013
Rizal Technological University
Business Administration from Major in Accounting
06/2004 - 03/2007

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Joan Tumangan