JOAN OZUMBA
Slough
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Technician position. Detail-orientated with strong problem solving and critical thinking skills. Committed to creating secure network architecture and developing solutions to limit access to protected data and programmes while contributing to the success of my employer. Ready to help team achieve company goals. Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work History
Cybersecurity Technology
Northumbria University
London
05.2022 - 09.2022
- Demonstrated the use of Microsoft Word, Excel and PowerPoint in detailing reports and projects
- Evaluated network requirements and system administration by participating in the connection of routers, switches, and other network connections
- Installed a virtual machine and setup firewalls for the prevention of cyber-attacks and threats on organisational files
- Gathered data to assess the needs of the customer and evaluated the large data sets into dashboards using Tableau for better analysis and understanding.
- Provided technical interpretation regarding network, software, configuration and architecture oversight.
- Performed software installations and OS upgrades to support layered software packages.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Provided detailed network diagrams and procedural guidelines.
Graduate
Group Life Insurance, African Alliance Insurance PLC
05.2019 - 03.2020
- Organised raw data of monthly and quarterly life and death information for the assessment of a company IT department
- Applied rating to ensure safe, profitable distribution of risks after a thorough assessment with a team of 4 to 5 persons
- Maintained working relationships with 2 to 3 departments processing claims
- Departments like individual life, administrative, auditing and financing department
- Participated in the development of a M-Files paperless exercise (a paperless storage system) with 10 - 20 individuals from different departments
- The developed application was used in the company and trainings provided for employees.
Undergraduate
Ministry of Mines and Steel Development, MMSD
05.2017 - 10.2017
- Establishing cadaster units on land and water using GPS machine and tapes.
- Used minograph to prepare layout of mine development and determine proper mining methods.
- Established and implemented safety protocols for mining operations to prevent work-related incidents.
- Prepared reports and attended meetings with other colleagues to receive current information on pending legislation and environmental regulations.
- Consulted geologists and engineers on selection of tools, facilities and necessary supplies for below-surface exploration and build-out.
- Evaluated geological survey data and created models for predicting future resource availability.
Education
Master of Science - Cybersecurity Technology
Northumbria University
05.2021 - 11.2022
Bachelor of Science - Geology and Mining
Enugu State University of Science and Technology
09.2014 - 10.2018
Senior Secondary Certificate - undefined
Federal Science and Technical College
09.2011 - 07.2014
Junior Secondary Certificate Examination - undefined
Effortswill Academy
09.2008 - 08.2014
Skills
Microsoft Office 365 Tools
Active Directory and IAM
IP Subnetting and Networking
AWS, Big data Visualization using Tableau
Attention to Detail, Report writing, Organisation
Oral and written communication
Tech-Savvy, Customer service, Critical and strategic thinking
Decision making, Analytical skill, Time management
Affiliations
CompTIA IT Fundamentals+ - The Training Room – in view
Cybersecurity 101 (Adopting a security mindset) – Udemy - February 2023
British Project Management Professional (PMP) - Novelle Centre – August 2020
Timeline
Cybersecurity Technology
Northumbria University
05.2022 - 09.2022
Master of Science - Cybersecurity Technology
Northumbria University
05.2021 - 11.2022
Graduate
Group Life Insurance, African Alliance Insurance PLC
05.2019 - 03.2020
Undergraduate
Ministry of Mines and Steel Development, MMSD
05.2017 - 10.2017
Bachelor of Science - Geology and Mining
Enugu State University of Science and Technology
09.2014 - 10.2018
Senior Secondary Certificate - undefined
Federal Science and Technical College
09.2011 - 07.2014
Junior Secondary Certificate Examination - undefined
Effortswill Academy
09.2008 - 08.2014