Joan Namugenyi
Summary
A SIA Door supervisor licensed professional with a valid First Aid certificate,I bring hands on experience in maintaining safety,controlling access, identifying suspicious behaviors and recording incidents. Iam trained in conflict management, physical intervention and emergency procedures. I remain calm under pressure with a sharp eye for detecting threats to ensure public safety. I have strong interpersonal and communication skills,developed through a background in care and management allowing me to diffuse tense situations promoting safety of vulnerable people preserving dignity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cleaner
Excellerate Services UK Limited ( M&S) Stores .
09.2025 - 12.2025
- Maintained cleanliness and organization of store areas to enhance customer experience.
- Utilized cleaning equipment and chemicals safely to ensure compliance with health standards.
- Performed routine inspections of facilities to identify maintenance needs and report issues promptly.
- Assisted in restocking supplies and organizing storage areas for operational efficiency.
- Collaborated with team members to achieve daily cleaning goals and maintain high standards.
- Followed safety protocols consistently to minimize risks associated with cleaning tasks.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Support Worker
Fight For The Future Foundation (fiffo)NGO
01.2016 - 12.2024
- Supported community outreach programs to enhance public engagement and awareness initiatives.
- Assisted in coordinating events that promoted digital rights and privacy advocacy.
- Facilitated communication between team members and stakeholders to streamline project workflows.
- Enhanced membership recruitment efforts through targeted outreach and effective messaging strategies.
- Actively listened to clients concerns thus creating a comforting environment
- Supported daily living skills training which increased client self sufficiency
Property Steward
Gold Multiplier Limited
01.2013 - 12.2016
- Safeguarded property assess to ensure equipment's are not misused,damaged or lost.
- Coordinated routine maintenance,repairs and inspections to maintain safety and functionality of the property
- Reported on property status and improvement requirements to management
- Maintained good communications between the clients and property management.
- Monitored premises through regular patrols and access controls.
- Reported incidents,suspicious activities and daily occurrences accurately
Education
SIA Door Supervisor
Read Training School
480A Barking Road E138QB, Greater London06-2025
Healthcare Assistant
Browncross Healthcare No1 Limited
640 Commercial Road E14 7HS London06-2025
Diploma In Information Technology
Uganda InstituteOf Information Technology Business
Uganda ,kampala01-2012
Uganda Advanced Certificate Of Education (UACE
Midland Senior Secondary School
Kampala. ,Uganda01-2008
Uganda Certificate Of Education ( UCE)
Midland Senior Secondary School
Kampala,Uganda 01-2006
Skills
- Communication skills
- Attention to detail
- First Aid skills
- IT skills
- Time keeping
- Crowd and conflict management
- Emergency response
- Incident reporting and documentation
- General cleaning and sanitation
Certification
- First Aid Certificate
- SIA door supervisor badge
- Healthcare Assistant
- ACT awareness and ACT certification
Reference
Available On request
Timeline
Cleaner
Excellerate Services UK Limited ( M&S) Stores .
09.2025 - 12.2025
Support Worker
Fight For The Future Foundation (fiffo)NGO
01.2016 - 12.2024
Property Steward
Gold Multiplier Limited
01.2013 - 12.2016
SIA Door Supervisor
Read Training School
Healthcare Assistant
Browncross Healthcare No1 Limited
Diploma In Information Technology
Uganda InstituteOf Information Technology Business
Uganda Advanced Certificate Of Education (UACE
Midland Senior Secondary School
Uganda Certificate Of Education ( UCE)
Midland Senior Secondary School