Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

JOAN NAJJUUKO

PORTSMOUTH,HAMPSHIRE

Summary

Reliable Support Worker with two years of experience. Delivers medication management and adapts care planning with person-centred approach. Well-versed in hoists and mobility aids. Specialises in Special Educational Needs and Disabilities (SEND) clients. Reliable support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with two years of experience building community and developing social skills through incremental therapeutic techniques. Caring and empathetic support worker with three years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines. Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in social children rights and women rights. Respectful and compassionate professional offering two-year background serving community by providing guidance for clients in need. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work history

SUPPORT WORKER

GENUINE AGENCY
SOUTHAMPTON , HAMPSHIRE
05.2022 - Current
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Led group activity programmes to support independence and encourage community inclusion.
  • Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
  • Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Improved health outcomes by delivering consistent care in collaboration with nursing team.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
  • Administered medication with rigorous planning and recordkeeping.

CARER

DBL
PORTSMOUTH , HAMSPHIRE
02.2022 - 07.2022
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Aided clients with bedtime routines, washing and dressing.
  • Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
  • Administered client medication with care and precision, prioritising health and comfort.
  • Maintained client dignity and respect throughout dressing, showering and toileting.
  • Collaborated with external support providers, aiding continuity between caregivers.
  • Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
  • Cooked, cleaned and provided companionship to elderly patients.
  • Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
  • Safely transported and accompanied clients to appointments and activities.
  • Catered to tailored nutritional needs of [Number] service users by preparing meals and snacks in line with individual preferences.
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
  • Established and maintained positive exercise and social routines based on service user needs.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
  • Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.
  • Ensured clients were correctly taking prescribed medications, maintaining optimal health.
  • Supported clients in accessing social and leisure activities, developing increased independence and life satisfaction.
  • Assisted clients with daily household cleaning, laundry and food preparation.
  • Monitored clients' physical and mental health, reporting concerns to management for swift action.
  • Maintained hygienic living environments through regular cleaning.
  • Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
  • Assisted clients with daily household tasks including cleaning, laundry and food preparation.

CARER WORKER

IVY
PORTSMOUTH , HAMSPHIRE
05.2022 - 06.2022
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
  • Maintained hygienic living environments through regular cleaning.
  • Assisted clients with daily household cleaning, laundry and food preparation.
  • Maintained client dignity and respect throughout dressing, showering and toileting.
  • Ensured clients were correctly taking prescribed medications, maintaining optimal health.
  • Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
  • Aided clients with bedtime routines, washing and dressing.
  • Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
  • Organised activities and exercises to promote physical and mental well-being.
  • Monitored client health conditions and reported immediate issues to manager.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Submitted reports to manager regarding status of client.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
  • Safely transported and accompanied clients to appointments and activities.
  • Assisted clients with daily household tasks including cleaning, laundry and food preparation.

CARRER

OLUT SERVICES LTD
BOGNOR REGIS, WEST SUSSEX , WEST SUSSEX
01.2022 - 06.2022
  • Administered basic medical care to passengers in distress and conveyed important information to qualified medical teams.
  • The ability to communicate clearly and sensitively when talking to people and their families. Good communication skills. Great problem-solving skills and the ability to adapt and act accordingly to situations. Good time management skills to able to support the needs of multiple people..
  • Goals and aspirations
  • Socialising
  • Keeping active
  • Delivering individual support plans
  • Supporting communication



Education

Bachelor of Business MANAGEMENT ENTREPRENEURSHIP - ECONOMICS

UNIVERSITY OF PORTSMOUTH
PORTSMOUTH
09/2023 - 08/2025

Certificate of Higher Education - SCIENCES

ST MARYS KITENDE
KAMPALA
01/2018 - 01/2019

Foundation Degree in Science - SCIENCES

ST MARYS KITENDE
KAMPALA
03/2017 - 08/2018

Skills

  • Medication administration
  • Care plan development
  • Release management
  • Quality Assurance reporting
  • Personal care
  • Support group management
  • Development support
  • Care management
  • Social care
  • Safeguarding policies
  • Intervention techniques
  • Documentation expertise
  • Quality improvement techniques
  • Care needs assessment
  • Life skills development
  • Care plan development
  • Activities of Daily Living

Languages

English
Fluent

Timeline

SUPPORT WORKER

GENUINE AGENCY
05.2022 - Current

CARER WORKER

IVY
05.2022 - 06.2022

CARER

DBL
02.2022 - 07.2022

CARRER

OLUT SERVICES LTD
01.2022 - 06.2022

Bachelor of Business MANAGEMENT ENTREPRENEURSHIP - ECONOMICS

UNIVERSITY OF PORTSMOUTH
09/2023 - 08/2025

Certificate of Higher Education - SCIENCES

ST MARYS KITENDE
01/2018 - 01/2019

Foundation Degree in Science - SCIENCES

ST MARYS KITENDE
03/2017 - 08/2018
JOAN NAJJUUKO