Joan Miller
Summary
Dependable employee establishes rapport and trust with Service Users and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
29
29
years of professional experience
Work History
Personal Assistant
Private Individual
09.2023 - Current
- Built strong relationships with client to deliver emotional support and companionship.
- Transported individual's events and activities, medical appointments, and shopping trips.
- Scheduled and accompanied client to medical appointments.
- Built and maintained rapport with client and family members to facilitate trusting caregiver relationship.
Social Worker Assistant
Fife Council
01.2001 - 02.2022
- Increased access to resources by building partnerships with local organizations that provide essential services.
- Upheld ethical standards of social work practice, ensuring that all actions were in the best interest of clients and their families.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Empowered individuals by assisting them in setting realistic goals for personal growth and selfsufficiency.
- Aided clients in navigating complex systems such as housing assistance, healthcare, and employment services.
- Assisted social workers in developing comprehensive care plans for children and their families improving their quality of life.
- Assisted in crisis intervention situations, providing immediate support and coordinating appropriate responses.
- Supported social workers in case management tasks, streamlining processes and increasing efficiency.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
- Maintained accurate client records, ensuring privacy and compliance with regulations.
- Collaborated with multidisciplinary teams to ensure cohesive and effective support for children and families.
- Developed and maintained relationships with community organizations and agencies.
- Provided support to social service clients in navigating available resources.
- Conducted client assessments to identify needs, strengths, and areas for improvement, facilitating targeted interventions.
- Conducted home visits across North East Fife Area.
- Carried out weekly Child Protection Visits.
Residential Care Worker
Fife Council
06.1995 - 01.2001
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted residents with basic activities of daily living.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Scheduled and accompanied clients to medical appointments.
- Implemented behavior management techniques to address challenging behaviors, promoting a safe and supportive atmosphere within the residence.
- Developed strong relationships with residents and their families by maintaining open lines of communication and providing emotional support.
- Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
- Promoted a positive living environment by organizing engaging group activities and encouraging social interaction among residents.
- Helped children with self-feeding and assisted feeding, based on individual needs.
Education
No Degree -
Waid Academy
Anstruther, United KingdomSkills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Dedicated Team Player
- Valid Driver's License
- Professional and mature
- Discretion and Confidentiality
- Report Writing
- Client satisfaction
Swimming, cycling socialising with friends and families.
Enjoy being out and about.
Timeline
Personal Assistant
Private Individual
09.2023 - Current
Social Worker Assistant
Fife Council
01.2001 - 02.2022
Residential Care Worker
Fife Council
06.1995 - 01.2001
No Degree -
Waid Academy
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