Jo White
Grays,Essex
Summary
Highly organised and detail-oriented administrative professional with a strong background in customer service, digital marketing, and business support. Skilled in managing communications, coordinating events, and maintaining accurate records with a high level of accuracy. Proficient in Microsoft Excel and experienced in using digital tools to streamline tasks and support efficient operations. Known for strong communication skills, reliability, and the ability to work independently in remote environments, delivering high-quality support in fast-paced settings.
Overview
7
7
years of professional experience
Work history
Wellness Blogger & Digital Content Creator
Self Employed
07.2022 - 04.2025
- Created engaging blog content to attract and retain a loyal audience, showcasing strong written communication and customer engagement skills.
- Designed and published digital products, including mindful colouring books, learning books, and journals using Canva, sold via Amazon, demonstrating creative design and e-commerce expertise.
- Maintained and updated my personal website to promote content and products, ensuring accessibility, functionality, and up-to-date information.
- Managed social media platforms, responding promptly to audience queries and building follower relationships, enhancing online presence and engagement.
Business Relationship Manager
Motability Operations Ltd
01.2018 - 07.2022
- Developed and implemented customised business solutions to address client challenges and drive measurable results.
- Cultivated and strengthened strategic partnerships, contributing to increased client retention and new business opportunities.
- Maintained high-value client relationships through proactive communication, consistent support, and trust-based engagement.
- Project managed the implementation of a customer reviews system in collaboration with an external provider, successfully delivering the initiative across a broad network of business partners.
- Prepared and presented regular account status reports, offering insights to support strategic planning and relationship management.
Education
L2 & L3 Personal Trainer -
Educate Fitness
03.2024 -
8 A-C Grades -
Grays Convent High School
09.1993 - 08.1998
L3 Legal Administration -
NVQ
09.1998 - 09.1999
L2 Digital Marketing & Online Content Creation -
TQUK
01.2023 - 03.2023
L2 Understanding Nutrition and Health -
TQUK
01.2025 - 03.2025
Skills
- Administrative Excellence: Highly organised and detail-focused, experienced in managing calendars, updating records, handling documentation, and supporting day-to-day operations with precision
- Customer Service & Communication: Skilled in responding to queries with professionalism and empathy, maintaining clear communication with internal and external stakeholders
- Content Creation & Design: Experienced in producing engaging digital content using Canva for social media, flyers, and other materials that align with branding and communication goals
- Website & Data Management: Competent in maintaining websites and managing spreadsheets to ensure accurate, user-friendly, and up-to-date content and records
- Problem-Solving & Initiative: Calm under pressure with a practical, solution-oriented mindset; able to troubleshoot issues and take initiative when needed
- Remote Work Capability: Self-motivated and disciplined, with strong time management skills and the ability to work independently while staying aligned with team objectives
- Tech-Savvy: Proficient in Microsoft Office, especially Excel, and quick to adapt to new systems and digital tools to support smooth operations
References
References can be provided upon request.
Timeline
L2 Understanding Nutrition and Health -
TQUK
01.2025 - 03.2025
L2 & L3 Personal Trainer -
Educate Fitness
03.2024 -
L2 Digital Marketing & Online Content Creation -
TQUK
01.2023 - 03.2023
Wellness Blogger & Digital Content Creator
Self Employed
07.2022 - 04.2025
Business Relationship Manager
Motability Operations Ltd
01.2018 - 07.2022
L3 Legal Administration -
NVQ
09.1998 - 09.1999
8 A-C Grades -
Grays Convent High School
09.1993 - 08.1998
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