Charles MACBY

Catalysing Agile Transformation and Business Agility in a Highly Regulated Banking Ecosystem.

• Lead three high-performing Agile squads, driving strategic product delivery, orchestrating digital transformation initiatives, and ensuring alignment with the organization's long-term goals and product roadmap.
• Business Agility Implementation & Strategic Transformation: Spearhead the adoption of Agile and Business Agility practices across complex, highly-regulated projects, resulting in accelerated efficiency, improved stakeholder engagement, and elevated customer satisfaction.
• Product Strategy & Agile Execution : Collaborate with Product Owners to define and continuously refine product vision and roadmap, ensuring meticulous backlog prioritization to drive maximum business value within each sprint.
• Facilitation of Agile Ceremonies & Continuous Improvemen t: Direct all Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, fostering an environment of accountability, collaboration, and continuous learning.
• Team Performance Optimization & Delivery Acceleration : Utilize Kanban boards and Sprint burndown charts to streamline team workflows, enhance delivery velocity, and optimize processes for higher predictability and productivity.
• Risk Management & Regulatory Compliance : Proactively identify, assess, and mitigate project risks, ensuring full regulatory adherence while delivering secure, scalable, and business-compliant digital solutions.
• Key Achievements: Orchestrated the successful integration of Agile methodologies to overcome complex banking challenges, driving process optimization, enhancing digital infrastructure, and achieving critical operational milestones in innovative digital transformation.
• CX and Operational Enhancement : Led cross-functional teams in delivering key digital banking features, significantly improving customer experience (CX) and transforming back-office efficiency by optimizing core banking systems.

Driving Agile Transformation & Business Efficiency through Strategic Leadership.

• Led Agile transformation initiatives, empowering teams through Agile coaching and fostering a culture of accountability, continuous improvement, and self-organization across the organization.
• Product Backlog Management & Agile Delivery : Collaborated with Product Owners to refine and prioritize user stories and ensure high-value product increments in every sprint cycle, maximizing business outcomes.
• Cross-Functional Leadership : Enhanced cross-functional team collaboration and alignment on project goals, driving strategic cohesion between development teams, product stakeholders, and executive leadership.
• Performance Metrics & Optimization : Introduced and monitored key Agile metrics such as team velocity and cycle time, using data-driven insights to improve project predictability, team efficiency, and delivery timelines.
• Key Achievement: Championed an Agile transformation that yielded a 10% increase in team velocity and a 5% reduction in time-to-market, delivering significant value to the organization, while simultaneously fostering the development of a high-performing Scrum team that increased user satisfaction and engagement by 20% and drove the delivery of high-quality digital solutions.

Orchestrating Complex Project Lifecycles to Drive Strategic Business Outcomes.

• Managed the entire lifecycle of high-impact projects, ensuring they were delivered on time, within budget, and aligned with stringent quality standards.
• Leadership & Team Synergy : Directed diverse project teams, providing strategic direction and fostering collaboration to drive project success and maintain high performance.
• Stakeholder Engagement & Communication : Maintained continuous engagement with stakeholders, ensuring alignment of project deliverables with business expectations while mitigating any potential risks through proactive communication.
• Risk Mitigation & Strategic Planning : Embedded comprehensive risk management frameworks into the project planning process, ensuring potential risks were identified and mitigated early.
• Key Achievement: Delivered complex, cross-functional projects on time and within budget, improving project performance by 50% through effective scope and stakeholder management, thereby achieving operational excellence.

Supporting the Delivery of Sustainable Energy Solutions through Strategic Project Coordination.

• Supported the Project Manager in the planning and coordination of renewable energy projects, ensuring timely delivery and alignment with sustainability objectives.
• Risk & Resource Management : Assisted in the identification and mitigation of project risks, ensuring resources were optimally allocated to meet project deadlines and deliverables.
• Stakeholder Collaboration & Communication : Maintained proactive communication with stakeholders, aligning project milestones with business goals while ensuring transparency throughout the project lifecycle.
• Key Achievement: Contributed to the successful delivery of renewable energy projects, including solar installations, significantly reducing the carbon footprint and supporting environmental sustainability objectives, thereby demonstrating sustainable energy leadership.