Jo Hendy

• Member of the WLGA Strategic Management Team contributing to corporate planning and organisational development.
• Led the design and implementation of a new statutory external performance assessments across local government in Wales, including recruiting and training peers.
• Operated at a senior system leadership level, influencing political and professional leaders to drive collective improvement across local government in Wales.
• Delivered sector-wide improvement programmes that strengthened organisational resilience and enabled more effective use of public resources.
• Developed and generated sector-wide insight by collating and connecting data and wider intelligence across organisations, enabling shared learning and coordinated responses to common challenges.
• Built capability and capacity across teams and sector networks, leading through influence in a matrix environment to deliver outcomes beyond direct line management.
• Established strong working relationships with Welsh Government, Regulators, Local Government organisations, and other external organisations.

• Strategic lead for the Councils Internal Audit, Risk Management, Counter Fraud, Complaints and Information Governance functions. Statutory Head of Internal Audit for the Council and Multi-Authority Regional Partnerships and Data Protection Officer for the Council.
• Member of the Senior Management Team from 2018, providing strategic advice.
• Executive Sponsor for the Councils Digital Transformation workstream, providing strategic leadership and direction to embed digital and data practices across the organisation.
• Led complex investigations both locally and regionally.
• Developed and implemented strategies on risk management, counter fraud, anti-corruption and bribery, data protection and information governance.
• Introduced integrated reporting of governance, internal control, finance, risk management, and performance.
• Lead on internal business continuity and renewal during COVID-19.
• Lead support to the Governance & Audit Committee.

Worked my way up within the Internal Audit service, providing services to the Council, Partners and externally commissioned work with the National Park Authority.