Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Jo Chamberlain

Cheltenham,Gloucestershire

Summary

Friendly, professional and highly organised, with a strong background in client- facing roles. Experienced in creating welcoming first impressions, handling inquiries with efficiency and providing excellent sales and customer service. Skilled at multitasking in a fast-paced environment, resolving issues with tact, and maintaining a polished, professional appearance. Strong verbal and written communication skills with an ability to manage time effectively.

Overview

32
32
years of professional experience

Work history

Style advisor

Mint Velvet
Cheltenham, Gloucestershire
06.2025 - Current
  • Greeted visitors and clients warmly, ensuring a professional and welcoming first impression at all times
  • Upheld a polished and professional appearance, representing the brand image consistently
  • Boosted product sales by offering selection guidance to customers.
  • Engaged customers to enhance in-store experience and provide outstanding customer service.
  • Answered and directed phone calls, responding to inquiries promptly and accurately
  • Resolved customer issues with discretion and professionalism, ensuring positive customer experiences

Class teacher

Gloucestershire County Council
Cheltenham, Gloucestershire
09.2014 - 07.2025
  • Planned and organised classrooms that consistently facilitated positive learning experience whilst putting students and families at ease
  • Developed excellent communication skills with students, parents and other staff members
  • Coordinated and managed schedules, meetings and student records with a high attention to detail and accuracy
  • Participated in and developed staff training programmes and workshops.
  • Used technology-based teaching tools to enhance the learning experience.
  • Created lesson plans and scheduled each day to promote maximum student engagement.
  • Made positive differences to pupil confidence and happiness through nurturing support and care.
  • Preserved the confidentiality of student records and information at all times.

Class teacher

Durham County Council
Darlington, North Yorkshire
09.2013 - 07.2014

Class teacher

Durham County Council
Wolsingham, Durham
09.2005 - 07.2013

Class teacher

Surrey County Council
Farnham, Surrey
09.2003 - 07.2005

Class teacher

Somerset County Council
Chilcompton, Somerset
09.1993 - 07.2003

Education

Post Graduate Certificate - Education

University of Leicester
Leicester
09/1993 - 07/1994

Bachelor of Arts - History

University of Leicester
Leicester
09/1987 - 06/1990

Skills

  • Strong communication and interpersonal skills
  • Excellent customer service
  • Multi tasking and organisation
  • Attention to detail
  • Ability to stay calm in a fast paced environment
  • Adaptability and ability to handle unexpected situations

Affiliations

  • Cheltenham Community choir, walking, travel

References

References available upon request.

Timeline

Style advisor

Mint Velvet
06.2025 - Current

Class teacher

Gloucestershire County Council
09.2014 - 07.2025

Class teacher

Durham County Council
09.2013 - 07.2014

Class teacher

Durham County Council
09.2005 - 07.2013

Class teacher

Surrey County Council
09.2003 - 07.2005

Class teacher

Somerset County Council
09.1993 - 07.2003

Post Graduate Certificate - Education

University of Leicester
09/1993 - 07/1994

Bachelor of Arts - History

University of Leicester
09/1987 - 06/1990
Jo Chamberlain