Summary
Overview
Work History
Education
Skills
Timeline
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Jo Brown

Glasgow,GLG

Summary

Attentive and dedicated worker, skilled at resolving complex issues by adopting a person-centered support approach. Compassionate, polite and highly-motivated team player with 5 years of care experience working closely with children and adults with disabilities, additional needs and trauma.

Overview

5
5
years of professional experience

Work History

Child and Young Person Residential Worker

Ranstad
05.2023 - Current
  • Coordinated the implementation of new policies or procedures within the residential setting to ensure smooth transitions for both staff and residents alike.
  • Provided a constant level of professionalism and person centred care, across various care settings, proving an ability to be adaptable to each services needs.
  • Reduced conflicts among residents with effective mediation strategies during challenging situations, whilst maintaining a trauma informed practise to deescalate interpersonal conflict.
  • Assisted residents in achieving self-sufficiency by providing guidance on life skills and resource management.
  • Handled sensitive resident information with discretion, ensuring privacy, dignity and confidentiality were maintained at all times.
  • Worked within the frameworks provided by the SSSC to ensure I provided a consistent level of care to each individual I worked with.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Designed and implemented various activities to encourage socialisation and aid residents in identifying potential.

Autism Practitioner

Scottish Autism
02.2022 - 10.2022
  • Maintained excellent team relationships by helping colleagues with complex customer issues, challenging behaviour, support techniques and questions.
  • Led group activity programmes to support independence and encourage peer inclusion.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
  • Used the Low Arousal approach when supported individuals displayed challenging or heightened behavior.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping for themselves and creative activities.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans, ensuring dignity and independence were always a priority whilst delivering support.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Planned, prepared and served meals for clients, strictly following prescribed dietary.

Support Worker for Children with Disabilities

Capability Scotland
09.2019 - 05.2021
  • Kept accurate and up-to-date client records, in line with company policies.
  • Created individualised support plans by assessing needs through observation sessions.
  • Assisted young people in the administration of medication when required, providing medicine accurately and according to care plan requirements.
  • Supported young people to carry out physical activities when required, such as walking and exercise.
  • Supported young people with personal care related tasks.
  • Effectively managed the children's behaviour through positive reinforcement techniques.
  • Designed educational and entertaining activities for young people to help advance their learning development.
  • Created my own Inclusivity Awareness workshop to challenge ableism in young people.
  • Provided support in social, physical and emotional areas to assist clients with integrating into local community.
  • Took clients to shops, community centres and other local amenities, taking care to handle mobility and personal needs.

Childcare Practitioner

The Orchard Nursery
03.2019 - 08.2019
  • Maintain a safe play environment.
  • Help the children maintain good personal hygiene standards.
  • Communicated with childrens' parents or guardians about their daily activities, behaviour and related issues.
  • Encourage the children to meet their development targets via child led play.
  • Facilitate a safe emotional space for the children's development.
  • Followed diet and care plans to ensure the child is receiving the correct standard of care.
  • Create an open discussion when discipline is needed, to allow the child dialogue when learning bounders and rules.
  • Supported cognitive development through stories, songs, games, simple lessons and structured play, ensuring child safety throughout.

Education

BA Hons Social Work -

The University of Strathclyde

Calderhead High School

Skills

De-Escalation Techniques

Working Independently

Compassionate Care

Behavioral Intervention

Life Skills Development

Timeline

Child and Young Person Residential Worker

Ranstad
05.2023 - Current

Autism Practitioner

Scottish Autism
02.2022 - 10.2022

Support Worker for Children with Disabilities

Capability Scotland
09.2019 - 05.2021

Childcare Practitioner

The Orchard Nursery
03.2019 - 08.2019

BA Hons Social Work -

The University of Strathclyde

Calderhead High School

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Jo Brown