Jo Beattie-Wheeler

• Collaborated closely with serving staff, ensuring seamless communication between kitchen and front of house operations.
• Supported the Front of House Manager in daily administrative tasks for smooth operations.
• Delivered front of house duties with warm and professional manner.
• Serving food and making drinks, primarily as a bartender.
• Running and assisting with functions such as wakes and dinners.

I handled several QA assignments at varying times between 2023 and 2025 for the NHS:

• Spearheaded team collaborations to ensure high-quality course output.
• Incorporated assessment tools to track learner progress effectively.
• Integrated game-based learning elements, increasing learner participation rates.
• Reconfigured outdated courses, resulting in modern, easy-to-navigate layouts.

• Contributed to team success by maintaining cleanliness and organisation in work areas.
• Communicated effectively with kitchen staff to ensure timely delivery of meals.
• Greeted guests warmly upon arrival, creating a welcoming atmosphere.
• Upheld rigorous hygiene standards in all front-of-house areas.