Jo-ann Washington
Mow Cop,Stoke-on-Trent
Summary
Dedicated professional with expertise in proactive communication, empathy, and patient education. Ability to manage care plans effectively and train staff to enhance performance. Demonstrates strong initiative-taking skills aiming to improve patient outcomes and overall healthcare quality.
Loyal employee with goodunderstanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Enthusiastic leader. Secures team success through hard work, attention to detail and excellent organisation. Able o share knowledge to achieve results.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work history
Clinical lead
NHS - North Staffordshire Combined Health
Stoke 0n Trent, Staffordshire
03.2023 - Current
- Managed resources efficiently whilst balancing budget constraints with quality standards.
- Participated actively in departmental meetings, contributing valuable insights from experience..
- Achieved high level of staff motivation through effective leadership and communication.
- Assisted in recruitment processes to ensure selection of competent clinical staff.
- Fostered a positive work environment through transparent communication and fair decision-making processes.
- Led training programmes to enhance the clinical skills of junior team members.
- Promoted a culture of continuous learning amongst staff members, fostering professional growth and development.
- Led staff to improve patient care through valuable coaching, teaching and mentoring.
- Collaborated with multidisciplinary healthcare specialists to devise, implement and modify plans of care defining patient outcome goals.
- Encouraged learning appropriate learning opportunities for staff members, promoting best practices for high-quality patient care.
- Handled annual appraisals for employees and facilitated personal development plans in compliance with mandatory training.
- Recognised and managed workplace risks, immediately determining best methods for resolution.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
Health Visitor
Midlands Partnership NHS Trust
Stoke-on-Trent, Staffordshire
10.2008 - 03.2023
- Conducted home visits for comprehensive patient assessment and intervention.
- Implemented preventative measures against domestic violence within households visited.
- Coordinated with social services to ensure holistic care provision.
- Worked closely with GPs to facilitate timely referrals when necessary.
- Delivered educational workshops on various health topics, increasing community awareness and understanding.
- Assisted in organising local health clinics for wider access to healthcare services.
- Managed high-risk cases, ensuring child safety was prioritised.
- Enhanced community health through proactive outreach initiatives.
- Encouraged healthy lifestyle choices amongst patients, leading to improved overall health status.
- Prevented childhood obesity by encouraging healthy nutrition conversations, focusing on behaviour change techniques.
- Developed trusted rapport with patients and family members through open communication.
Education
Specialist Community Practitioner - Health Visiting
Chester University
Chester 09.2007 - 06.2008
Bachelor Midwifery - Midwifery
Keele University
Newcastle-under-Lyme, Staffordshire 09.2001 - 09.2004
Skills
- Proactive communication
- Empathy and compassion
- Patient education
- Care plan management
- Staff training
- Performance Management
- Nutritional awareness
- Initiative taking
Affiliations
- Baking
- Walking
- Gardening
Timeline
Clinical lead
NHS - North Staffordshire Combined Health
03.2023 - Current
Health Visitor
Midlands Partnership NHS Trust
10.2008 - 03.2023
Specialist Community Practitioner - Health Visiting
Chester University
09.2007 - 06.2008
Bachelor Midwifery - Midwifery
Keele University
09.2001 - 09.2004
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