Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jawahir Mohamed

London

Summary

A motivated and detail-oriented graduate with a BSc in Applied Pharmaceutical Sciences, complemented by certifications in Cybersecurity and SQL. Experienced in regulated environments where accuracy, data integrity, and compliance are critical. Skilled in handling confidential information, supporting documentation processes, and applying structured problem-solving approaches. Proficient in SQL, Microsoft Excel, and data handling, with foundational knowledge of cybersecurity principles such as SIEM, incident response, and information governance. Known for strong communication, adaptability, and a commitment to learning and delivering high-quality outcomes in fast-paced, data-driven settings.

Overview

4
4
years of professional experience

Work history

Customer Service Advisor/ Staff Trainer

Uniqlo
09.2022 - Current
  • Schedule manager and lead advisor in charge of alterations for the store exhibiting strong attention to detail and excellent customer service.
  • Expert product knowledge to influence customer styles and train new staff members.
  • Demonstrated procedures and practices for clearer understanding of roles and responsibilities.
  • Designed new learning and development programmes that deliver best employment practice.

Pharmacy Dispenser

Locumprime
London
05.2022 - 09.2022
  • Admin management by processing and dispensing prescription requests through meticulous attention to detail ensuring accuracy and adherence to legal and regulatory requirements.
  • Input patient details and prescription information accurately to generate digital patient records.
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Liaised with healthcare professionals to ensure accurate prescription handling and delivery.

Shift Leader / Barista

Cafe Nero
08.2021 - 02.2022
  • Delivered high levels of customer service and drink quality.
  • Assisted manager in implementing strategies to track and maintain high store KPI and sales.
  • Increase customer experience and store revenue through training and development of staff.
  • Prioritised tasks during busy periods to ensure timely delivery of orders or services.

Education

Bsc - Applied Pharmaceutical Sciences

Kingston University
London
09/2019 - 08/2022

Data & SQL Certficate -

CodeFirstGirls
London

Lvl 3 Certificate - Cybersecurity

Get Set UK
London

Skills

  • Healthcare Data Management
  • Attention to detail
  • Excellent Communication
  • Microsoft Office Proficiency
  • Coding and Data Analytics
  • Data Handling
  • Report Writing and Presenting
  • Critical Thinking Skills

Timeline

Customer Service Advisor/ Staff Trainer

Uniqlo
09.2022 - Current

Pharmacy Dispenser

Locumprime
05.2022 - 09.2022

Shift Leader / Barista

Cafe Nero
08.2021 - 02.2022

Bsc - Applied Pharmaceutical Sciences

Kingston University
09/2019 - 08/2022

Data & SQL Certficate -

CodeFirstGirls

Lvl 3 Certificate - Cybersecurity

Get Set UK
Jawahir Mohamed