Jiya Najeeb
London
Summary
I am a motivated law graduate with an LLB (Hons) from the University of London (Second-Class Division) and an LLM in International Commercial Law (Distinction), obtained from Brunel University of London. I maintained a high academic record during my LLM program, achieving straight A's in the final semester and a distinction for my dissertation. The LLM program enhanced my specialist legal knowledge covering areas such as Financial Regulation, Transnational Law, Dispute Resolution, Arbitration, Business Regulation and Trade Law as well as providing a solid grounding in public international law. I have developed skills in legal research, analysis, and problem-solving through my university studies and academic assessments. I seek practical legal experience to develop professional competencies such as legal research, analysis, drafting and preparing legal documents, case management, and day-to-day administrative work. I work hard, adapt quickly, and thrive under pressure. My experience includes eight months of pro bono work in the district courts of Pakistan, where I supported vulnerable women with human rights and family law cases. In addition, I worked as a voluntary administrative assistant at a law firm in the UK. I have also developed a range of transferable skills through roles in fast-paced call centres and care settings. These experiences enhanced my abilities in crisis management, interpersonal communication, time management, multitasking, professionalism, and empathy. Furthermore, my background in administration and customer service has equipped me with valuable skills for effective client engagement and interaction. I am dedicated to continuous professional development and actively seek opportunities, including volunteer roles and placements, that offer mentorship and hands-on experience to support my progression in the legal profession. I am adaptable, prepared to work diligently, and committed to acquiring the skills required for a successful career in law. My long-term goal is to qualify as a solicitor in England and Wales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admin Assistant (Voluntary basis)
Starck Uberoi Solicitors Limited
Brentford
2026.05 - 2026.06
- Managing and organising client files, both electronic and paper-based.
- Drafting, formatting, and proofreading legal correspondence and documents.
- Handling incoming and outgoing telephone calls, emails, and post.
- Scheduling appointments, meetings, and consultations for solicitors and clients.
- Maintaining diaries and coordinating court dates and deadlines.
- Greeting clients and providing professional front-desk support.
- Assisting with client onboarding and maintaining confidential records.
- Preparing meeting rooms and organising documentation for client meetings.
- Filing legal documents and ensuring accurate record-keeping.
- Conducting basic legal or administrative research as directed by solicitors.
- Processing invoices, expenses, and other administrative paperwork.
- Liaising with clients, courts, barristers, and other external organisations.
- Ensuring compliance with data protection and confidentiality requirements.
- Providing general administrative support to fee earners and legal teams.
- Utilised LEAP to manage client files, maintain case records, schedule appointments, generate legal documents, and support the day-to-day administration of legal matters.
Live in carer
Helping Hands (Sponsored role)
2025.06 - 2026.04
- Supported clients with complex needs, promoting dignity, independence, wellbeing through personal care, household management, mobility assistance, and respite care.
- Managed medication administration and audits, coordinated appointments, liaised with support workers, mental health teams, solicitors in case of lasting power of attorney, etc.
- Assisted with finances, shopping, and meal preparation.
- Encouraged positive mental health and social engagement through activities, reading, games, and community participation.
Support worker (Part time)
Comfort Care Services
London
2022.07 - 2024.01
- Developed strong client care, safeguarding, and communication skills by supporting vulnerable individuals, conducting risk assessments, maintaining confidentiality, and liaising effectively with families and multidisciplinary teams.
- Demonstrated excellent administrative and organisational abilities through record-keeping, appointment management, medication stock control, incident reporting, budgeting support, and maintaining accurate documentation.
- Ensured regulatory compliance by monitoring client wellbeing, assessing risks, and ensuring adherence to the Mental Health Act 1983, GDPR, Data Protection Act 2018, relevant health and safety requirements.
Team member (Part time)
Paul's Limited
London
2022.03 - 2022.05
- Developed strong customer service, communication, and interpersonal skills by assisting customers, building rapport with guests, and ensuring a positive dining experience in a fast-paced environment.
- Demonstrated teamwork, cash-handling, and organisational abilities through till management, supporting colleagues, and assisting with promotional events, showcasing professionalism and adaptability
Onboarding Specialist
Loadstop TMS
2021.03 - 2021.12
- Supported the onboarding of new business clients, providing training and guidance to help customers effectively use products and services while delivering high-quality customer support.
- Developed leadership, communication, and organisational skills through managing a support team, contributing to recruitment processes, and building strong client relationships.
Customer Support Specialist
Wellnessliving software solutions
2020.07 - 2021.03
- Supported business clients with software onboarding, system integrations, technical troubleshooting, user training, developing strong problem-solving, client relationship, and communication skills.
- Produced technical documentation, resolved customer queries via email and phone, conducted research, and reported software bugs, demonstrating attention to detail, analytical thinking, and professional written communication.
Research Associate (Voluntary basis)
Jamila Jahanoor Aslam Law Associates
Islamabad
2019.10 - 2020.06
- Managed client communications, maintained professional relationships, and provided regular case updates, developing strong client care and interpersonal skills.
- Supported counsel with legal, administrative, and secretarial tasks, ensuring the efficient management of litigation, advisory matters, and day-to-day practice operations.
- Conducted legal research, drafted legal documents and memoranda, and supported litigation across a range of matters, including family law, child custody, cybercrime, domestic abuse, and regulatory proceedings.
Tutor/teaching assistance (Part time)
University College Islamabad
Islamabad
2020.03 - 2020.03
- Tutored students to improve academic performance, critical thinking, legal reasoning, and written communication skills through tailored guidance and study support.
- Assisted with academic writing, proofreading, assignment structuring, and application of the IRAC method, developing strong analytical, mentoring, and attention-to-detail skills
Internship
Hassan Kaunain and Nafees (Legal practitioners)
Islamabad
2019.06 - 2019.09
- Conducted constitutional, contract, defamation, taxation, criminal, and regulatory legal research daily.
- Analysed legislation, case law, and judicial precedents to support litigation strategy.
- Prepared legal memoranda, drafted documents, and supported court proceedings with case analysis.
Customer Support Manager
US Mobile
Islamabad
2019.09 - 2018.07
- Provided technical support and troubleshooting assistance to telecommunications customers, resolving product-related issues and delivering effective solutions to ensure customer satisfaction.
- Developed strong communication, problem-solving, and time-management skills by handling a high volume of customer interactions while maintaining service quality and efficiency.
Education
LLB (Hons) - Second Class Honours
University of London
2018-08
LLM - International Commercial Law
Brunel University of London
2023-04
Skills
- Strong legal research, analytical, and critical thinking skills
- Experience using legal databases including Westlaw, LexisNexis and HeinOnline to prepare legal opinions and memoranda within tight deadlines
- Excellent client care, communication, and interpersonal skills, combined with strong attention to detail, time management, administrative experience, and the ability to work effectively both independently and as part of a team
- Proficient in Microsoft Office and Google Workspace applications, with proven organisational, multitasking, and IT skills in fast-paced professional environments
- Capable of managing complex caseloads and administrative responsibilities while maintaining attention to detail
- Case management and maintaining accurate client files and records
- Ability to proofread and review documents with high accuracy
- Ability to work proactively and independently
Certification
TMUC Moot Court Competition, Finalist, 2018
Custom
References available upon request.
Timeline
Admin Assistant (Voluntary basis)
Starck Uberoi Solicitors Limited
2026.05 - 2026.06
Live in carer
Helping Hands (Sponsored role)
2025.06 - 2026.04
Support worker (Part time)
Comfort Care Services
2022.07 - 2024.01
Team member (Part time)
Paul's Limited
2022.03 - 2022.05
Onboarding Specialist
Loadstop TMS
2021.03 - 2021.12
Customer Support Specialist
Wellnessliving software solutions
2020.07 - 2021.03
Tutor/teaching assistance (Part time)
University College Islamabad
2020.03 - 2020.03
Research Associate (Voluntary basis)
Jamila Jahanoor Aslam Law Associates
2019.10 - 2020.06
Customer Support Manager
US Mobile
2019.09 - 2018.07
Internship
Hassan Kaunain and Nafees (Legal practitioners)
2019.06 - 2019.09
LLB (Hons) - Second Class Honours
University of London
LLM - International Commercial Law
Brunel University of London