Jiung Choi
Morden,Surrey
Summary
A highly experienced and motivated claims handling professional specialising in cargo and marine insurance. Numerically confident, fast thinking and shows good IT and Microsoft Office skills. Is culturally aware and open-minded, having been brought up in a Korean background, and shows exceptional communication and presentation skills, being adept at both languages. Finally a very bright, positive and forward-thinking individual who is eager to immerse myself and thrive in the London Insurance Market.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Claims Assistant Manager
Samsung Fire & Marine Insurance Company of Europe
London
2023.08 - Current
- Continued to work on personal development and broadened horizons to outside of the workplace. Started to attend more market social events, and made a start on CII qualifications.
- Made valuable contributions in team meetings which led to improvements in claim handling procedures and IT system.
- Communicated effectively and smoothly between claim staff and team leader as the middle person.
Claims Team Leader (Interim)
Samsung Fire & Marine Insurance Company of Europe
London
2022.08 - 2023.08
- Delegated tasks to staff according to their skillsets.
- Improved in communication and people skills.
- Held more responsibility within the department and obtained a much more proactive role in representing the department in monthly internal managerial meetings, as well as external market meetings.
Claims Handler
Samsung Fire & Marine Insurance Company of Europe
London
2022.01 - 2022.08
- Began to handle larger and more complex survey cases.
- Sped up handling claims, reducing claim lead times and throughput rate.
- Played a bigger part in obtaining subrogation and pending facultative reinsurance claims from various parties.
Claims Assistant
Samsung Fire & Marine Insurance Company of Europe
London
2016.10 - 2022.01
- Handled basic cargo and marine claims timely and efficiently, entering reserves and payments accurately.
- Produced accurate and informative monthly and quarterly excel reports for detailed analysis of claim trends.
- Effectively dealt with bordereau claims.
Education
Bachelor of Science - Development Economics
School of Oriental and African Studies
London 2011.10 - 2015.06
A-Levels -
Tiffin School
Kingston upon Thames 2008.09 - 2010.07
GCSEs -
Tiffin School
Kingston upon Thames 2006.09 - 2008.07
Skills
- Languages: fluent in English and Korean (various translating/interpreting roles), intermediate French (A-Levels)
- Numeracy: Maths Challenge Olympiad in secondary school, Further Maths A-Level
- Leadership: interim claim team leader experience at current workplace, student rep in University, form captain and prefect in secondary school, vice president of SOAS Korean society)
- Teamwork: researcher at Bank of England project Target 20, Duke of Edinburgh, rugby team in secondary school
- Proficiency in Microsoft Office: Excel, Word, PowerPoint
- Experience in teaching: volunteer work in local Sunday school and primary school, mentoring and tutoring scheme in sixth form
Timeline
Claims Assistant Manager
Samsung Fire & Marine Insurance Company of Europe
2023.08 - Current
Claims Team Leader (Interim)
Samsung Fire & Marine Insurance Company of Europe
2022.08 - 2023.08
Claims Handler
Samsung Fire & Marine Insurance Company of Europe
2022.01 - 2022.08
Claims Assistant
Samsung Fire & Marine Insurance Company of Europe
2016.10 - 2022.01
Bachelor of Science - Development Economics
School of Oriental and African Studies
2011.10 - 2015.06
A-Levels -
Tiffin School
2008.09 - 2010.07
GCSEs -
Tiffin School
2006.09 - 2008.07