Jitsupa Luengaram
London,United Kingdom
Summary
Dedicated professional with a strong work ethic and extensive experience in service-oriented roles. Offering strong leadership and excellent customer service skills, with focus on team collaboration and operational efficiency. Career goal: to leverage skills in a dynamic environment to enhance operational efficiency and business growth.
Overview
2025
2025
years of professional experience
Work History
Restaurant general manager
Naka Thai Restaurant
Colchester/Essex, United Kingdom
09.2023 - 01.2025
- Customer service (eg. a server, a bartender), providing extraordinary experiences to customers, serving customers with cuisine and beverages in a positive and friendly manner.
- Monitored dining room service levels during busy periods, ensuring smooth operations of bar and food services.
- Ensuring customer satisfaction and maintaining quality standard.
- Oversaw inventory management to prevent stock shortages or excesses from occurring.
- Handled restaurant bookings via phone ensuring accurate and efficient processing
- Implemented the menu based on customer feedback , leading to quality control and customer loyalty.
- Mentored new team members
Waitress
Naka Thai Restaurant
Colchester/Essex, United Kingdom
10.2022 - 09.2023
- Worked as a part-time job while studying Master degree at Essex University
- Provided top-notch, efficient and friendly service to customers, improved overall dining experience.
- Managed table settings for enhanced dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained clean and organised dining area for customer comfort.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
Teaching and research assistant
Faculty of Economics, Srinakharinwirot University
Bangkok, Thailand
- Assisted in exam invigilation duties, upholding integrity of the process.
- Maintained records of student progress by consistent evaluation and assessment.
- Conducted literature reviews with thoroughness and attention to detail.
- Assisted professors with research, offering crucial insights
- Maintained cultural relevance in translations whilst retaining the integrity of the original text's message and context.
- Utilised advanced language skills to translate intricate literary works from Thai to English.
Work and Travel Program
Yellowstone Club
Montana, United states
05.2021 - 10.2021
- Hospitality and Service experiences
Education
Bachelor of Economics International Program -
Srinakharinwirot University
Bangkok/Thailand 08/2017 - 12/2020
Master of Computer Science and Electronic Engineer - Computational of Finance
University of Essex
Essex, United Kingdom 10/2022 - 09/2023
Skills
- Strong work ethic
- Service-orientated
- Effective communication
- Time efficiency and Workflow optimisation
- People Management
- Computer literacy
- Quality control and line checking
- Operations management
- Business development
Languages
English
Fluent
Thai
Proficient (C2)
Timeline
Restaurant general manager
Naka Thai Restaurant
09.2023 - 01.2025
Waitress
Naka Thai Restaurant
10.2022 - 09.2023
Work and Travel Program
Yellowstone Club
05.2021 - 10.2021
Teaching and research assistant
Faculty of Economics, Srinakharinwirot University
Bachelor of Economics International Program -
Srinakharinwirot University
08/2017 - 12/2020
Master of Computer Science and Electronic Engineer - Computational of Finance
University of Essex
10/2022 - 09/2023
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