Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jithin Tomy

Manchester

Summary

Results-driven Technical Business Analyst with extensive experience bridging the gap between business needs and technology solutions Skilled in conducting comprehensive gap analyses, gathering business requirements, and designing technical solutions to ensure seamless implementation. Proficient in leveraging tools such as SQL and Power BI to analyze complex data sets, identify key trends, and deliver actionable insights that drive business decisions. Demonstrates strong problem-solving abilities and collaborating with cross-functional teams and stakeholders to achieve strategic business objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Admin Assistant

THG ingenuity
05.2024 - Current
  • Coordinated administrative tasks such as document management and scheduling to ensure smooth workflow across departments
  • Assisted with meeting preparation, including taking minutes and distributing relevant documents
  • Managed purchase orders, inventory records, and quality control checks to maintain accurate operational processes
  • Utilized advanced Excel skills to optimize data management, track KPIs, and contribute to process improvements
  • Managed internal communications, responding to inquiries and facilitating efficient workflow between departments
  • Processed purchase orders and maintained accurate records of deliveries and inventory, including quality control QC checks
  • Demonstrated excellent organizational skills and attention to detail, ensuring compliance with company procedures

Health Care Assistant

Hi Flyers Recruitment
09.2021 - 05.2024
  • Delivered compassionate care to patients, addressing their needs and collaborating with interdisciplinary teams
  • Maintained accurate patient records, processed paperwork, and ensured compliance with regulatory standards
  • Demonstrated effective communication and task management skills in a high-pressure environment

Junior Software Developer

Mindsoft Innovations Pvt Ltd
05.2020 - 07.2021
  • Collaborated with cross-functional teams to gather and document requirements for web-based applications, ensuring alignment with client needs and business goals
  • Developed and maintained frontend features using Angular, improving user experience and application performance
  • Assisted in backend integration, working closely with backend developers to ensure seamless data flow and functionality
  • Supported the project team during the testing and implementation phases, contributing to the successful delivery of projects on time and within budget
  • Conducted unit testing and participated in user acceptance testing (UAT) to ensure software quality and compliance with requirements
  • Provided training and support to end-users, enhancing their understanding of new systems and features
  • Ensured data accuracy and integrity during software development and deployment processes

Business Analyst

Indocosmo Systems Pvt Ltd
08.2017 - 03.2020
  • Led requirements-gathering sessions with stakeholders, translating business needs into functional and system specifications
  • Conducted business requirements gathering and gap analysis, recommended solutions to bridge discrepancies, and optimized processes
  • Collaborated with QA teams to support testing and implementation to ensure deliverables met quality standards while providing training and technical support to enhance user adoption
  • Managed change requests and ensured all changes were documented, assessed for impact, and approved by stakeholders before implementation
  • Provided training and technical support to staff, facilitating smooth transitions to new systems and enhancing user adoption rates
  • Ensured the accuracy and integrity of data during system transitions, implementing data validation and cleanup processes

Education

Master of Science - Computing

University of Central Lancashire
Preston, LAN
07.2021

Bachelor of Science - Computer Applications

Annamalai University
INDIA
07.2023

Skills

  • Data Analysis
  • Data Visualization
  • Gap Analysis
  • Business Process Modelling
  • Process Mapping
  • Database Management
  • Agile Methodologies
  • Requirements Gathering
  • Quality Assurance
  • Project Management
  • Stakeholder Communication
  • Cross-Functional Collaboration
  • SQL
  • Power BI
  • Advanced Excel
  • Data Modeling
  • Data Cleansing
  • Unit testing
  • User Acceptance Testing (UAT)
  • Testing Automation

Certification

JP Morgon Agile Methodology

Timeline

Admin Assistant

THG ingenuity
05.2024 - Current

Health Care Assistant

Hi Flyers Recruitment
09.2021 - 05.2024

Junior Software Developer

Mindsoft Innovations Pvt Ltd
05.2020 - 07.2021

Business Analyst

Indocosmo Systems Pvt Ltd
08.2017 - 03.2020

Master of Science - Computing

University of Central Lancashire

Bachelor of Science - Computer Applications

Annamalai University

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Jithin Tomy