Summary
Overview
Work History
Education
Skills
Timeline
Generic

JITHIN KAVUNGAL

CARRYDUFF

Summary

Experienced professional with focus on team leadership and operational management. Excel in improving processes and driving team performance through strategic planning and effective communication. Deliver outstanding results by fostering collaborative work environment and implementing innovative solutions.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Crew member

McDonald's
Saintfield road
11.2023 - Current
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Resolved customer complaints quickly, restoring trust in our service quality.

Social worker

Gov. of Kerala, India
Kerala
03.2022 - 04.2023
  • Improved service user well-being by providing emotional support and practical advice.
  • Established trustful relationships with clients to facilitate open communication.
  • Assessed client needs for appropriate referral to specialist services.
  • Facilitated group therapy sessions, enhancing interpersonal skills amongst participants.

Store supervisor

VKM Hyper market
Kerala
01.2021 - 02.2022
  • Improved store layout by regularly reorganising merchandise and display areas.
  • Coordinated staff rota for balanced workload and efficient store operations.
  • Increased customer satisfaction with prompt resolution of complaints and queries.
  • Assisted in inventory management to maintain sufficient stock levels.

Education

Master of Arts - Anthropology

Pondicherry Central University
India
06.2018 - 03.2020

Bachelor of Science - Plant Science

NSS College Manjeri
India
07.2014 - 05.2017

Skills

  • Customer service
  • Cash handling
  • Food safety understanding
  • Product knowledge
  • Communication proficiency
  • Time management
  • Fast-Paced work adaptability
  • Health and safety awareness
  • Complaint handling
  • Team player
  • Customer relations

Timeline

Crew member

McDonald's
11.2023 - Current

Social worker

Gov. of Kerala, India
03.2022 - 04.2023

Store supervisor

VKM Hyper market
01.2021 - 02.2022

Master of Arts - Anthropology

Pondicherry Central University
06.2018 - 03.2020

Bachelor of Science - Plant Science

NSS College Manjeri
07.2014 - 05.2017

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JITHIN KAVUNGAL