Maintained clean, safe working environments to eliminate accident risks.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Achieved service time and quality targets.
Engaged with customers to better understand needs and deliver excellent service.
Glazing
Churchill china
Stoke-on-trent, England
11.2022 - 11.2024
Worked on many postions such as cranker , crank builder , loader , back stamper , pinner and also i use to load on the kills and brake down on the killn.
Operated a back stamping machine using the current equipment and tools to give out the most efficient outcome.
Utilised personal protective equipment at all times.
Warehouse Operator
Smith toys
Stoke-on-trent, England
03.2021 - 11.2022
Picked and packed customer orders with accuracy, meeting daily productivity targets.
Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
Understood warehouse product placement, enabling efficient picking and packing services.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Loaded and unloaded delivery vehicles, handling goods with care to avoid damage and ensure efficient distribution.
Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
Handled sensitive items with special care, following specific handling instructions to prevent loss or damage.
Picking and packing
Newlook
Stoke-on-trent, England
02.2020 - 01.2021
Assisted with picking and packing, loading delivery vans and trucks, ready for timely dispatch.
Assisted in the training of new staff, sharing best practices in picking and packing techniques.
Customised warehouse layout to optimise space utilisation and streamline picking and packing processes.
<ul><li>Ensured adherence to pre-delivery checklists, managing customer payments and profiles to facilitate seamless vehicle delivery and uphold quality standards.</li><li>Supported service department operations by conducting detailed parts inventories, contributing to efficient resource management and ensuring operational readiness.</li><li>Educated customers on complex technical systems related to Electric Vehicles, charging infrastructure, and solar technology, demonstrating the ability to translate technical information effectively.</li><li>Provided comprehensive support throughout the customer journey, from initial inquiry to post-delivery concerns with an emphasis on effective communication.</li><li>Part-time (35 hours/week)</li></ul> at Tesla<ul><li>Ensured adherence to pre-delivery checklists, managing customer payments and profiles to facilitate seamless vehicle delivery and uphold quality standards.</li><li>Supported service department operations by conducting detailed parts inventories, contributing to efficient resource management and ensuring operational readiness.</li><li>Educated customers on complex technical systems related to Electric Vehicles, charging infrastructure, and solar technology, demonstrating the ability to translate technical information effectively.</li><li>Provided comprehensive support throughout the customer journey, from initial inquiry to post-delivery concerns with an emphasis on effective communication.</li><li>Part-time (35 hours/week)</li></ul> at Tesla