Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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Jim Walmsley

Jim Walmsley

Surbition

Summary

Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.

Accomplished 7 years of experience in Performance Analyst with the ability in working with huge pressure and meeting many deadlines.

Overview

9
9
years of professional experience

Work history

Senior Data Analyst

Aspect Maintenance
Surrey
04.2017 - Current
  • Gathered and consolidated analytics requirements from 10+ stakeholders across departments, streamlining reporting processes and reducing ad hoc requests by 30%.
  • Developed and deployed performance dashboards in Tableau integrated with Salesforce Cloud, improving visibility of employee KPIs and enabling managers to reduce underperformance by 15%.
  • Created monthly performance decks for executive review, directly influencing bonus allocation and strategic workforce planning.
  • Delivered actionable insights that led to a 12% increase in business profitability by optimising service pricing and operational efficiency.
  • Conducted monthly HR analysis, accurately calculating bonuses for over 100 employees, ensuring 100% compliance with incentive schemes and improving payout turnaround time by 40%.
  • Performed in-depth SEO analysis and implemented strategic changes that increased organic web traffic by 25% and reduced paid acquisition cost by 18%.
  • Audited systems and staff operations across the organisation, identifying inefficiencies that, once resolved, saved ~£100K annually in overheads.
  • Optimised resource allocation through in-depth utilisation studies, improving project delivery time by 20% and reducing contractor reliance by 10%.
  • Presented strategic findings and data-driven recommendations to senior leadership and board members, contributing to high-impact decisions, including a £500K technology investment.
  • Led R&D initiatives focused on automation and AI integration, successfully automating 3 recurring workflows and reducing manual processing time by 60%.

Administrative Support Officer

Punter Southall Health andProtection
Redhill
09.2016 - 01.2017
  • Offered excellent customer service to colleagues and external representatives.
  • Organised meetings and events guaranteeing professional results.
  • Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
  • Ordered and maintained office stationery supplies, including ink cartridges, toner and paper.

Education

BA (Hons) - Business and Law

Bangor University
Gwynedd
08.2016

Skills

  • Operations Analysis
  • SEO Analytics
  • Financial Analytics
  • Google BigQuery
  • Salesforce CRM Analytics
  • Microsoft Suit Programs
  • Power BI
  • Tableau
  • Advance Excel
  • Python
  • SQL
  • Looker
  • Google & Microsoft Ads
  • Salesforce Einstein AI Analytics
  • Google Analytics 4
  • AHREFS

Interests

My personal interests include participating in sporting activities as well as following global technological changes. In addition, I have special interests in the social networking industry and their marketing strategies,

Languages

Thai
Native
English
Fluent

Timeline

Senior Data Analyst

Aspect Maintenance
04.2017 - Current

Administrative Support Officer

Punter Southall Health andProtection
09.2016 - 01.2017

BA (Hons) - Business and Law

Bangor University

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Jim Walmsley