Jilsa Reeba Giji
Cardiff,CRF
Summary
Experienced professional with a proven track record of confidentiality managing contending priorities in fast-paced environments. Skilled in building and maintaining excellent working relationships with internal and external partners, while consistently demonstrating meticulous attention to detail. A collaborative team player with a friendly demeanor, dedicated to upholding professionalism and respecting sensitivities within the department.
Overview
1
1
year of professional experience
Work History
Customer Relationship Officer
Connect Electronics FZCO
02.2022 - 08.2022
- Improved customer satisfaction by addressing and resolving their concerns in timely manner.
- Increased customer loyalty through the development of personalized relationships with clients.
Office Administration Assistant
Connect Electronics FZCO
11.2021 - 01.2022
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
Education
Master of Science - International Business Management
Cardiff Metropolitan University
United Kingdom11.2023
Bachelor of Arts - Finance And Taxation
CMS College Kottayam
India09.2021
Senior School Certificate Examination -
Girideepam Bethany Central School
India05.2018
Secondary School Examination -
Emirates English Speaking School
United Arab Emirates05.2016
Skills
Flexibility
Prioritization
Attention to detail
Relationship building
Teamwork
Professionalism
Communication
Confidentiality
Time Management
Microsoft 365
Timeline
Customer Relationship Officer
Connect Electronics FZCO
02.2022 - 08.2022
Office Administration Assistant
Connect Electronics FZCO
11.2021 - 01.2022
Master of Science - International Business Management
Cardiff Metropolitan University
Bachelor of Arts - Finance And Taxation
CMS College Kottayam
Senior School Certificate Examination -
Girideepam Bethany Central School
Secondary School Examination -
Emirates English Speaking School
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