Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jill Davidson

Bowness On Windermere,Cumbria

Summary

I have many years of experience working as a receptionist/administrator in hotels, business centres and small companies. I worked in a call centre for many years so have a good, confident telephone manner. I have worked in London, Sydney and Hong Kong in various office roles and I currently enjoy working back home in the Lake District Cumbria.

Overview

34
34
years of professional experience

Work history

Spa receptionist

Macdonald Hotels
Windermere, Cumbria
03.2025 - Current

Greeting guests and members of the spa, taking payment for spa treatments and organising therapists daily diaries whilst maintaining a high standard of cleanliness throughout the leisure facilities and ensuring guests have a relaxing experience when visiting the spa.

Accounts assistant

Apple Pie Eating House & Bakery
Ambleside, Cumbria
01.2017 - 11.2024
  • Input sales, purchase and cash transactions for cafe, bakery, guest house and holiday cottages.
  • Prepare invoices and statements for bakery wholesale customers.
  • Input supplier invoices to support smooth execution of month-end processes.
  • Upload invoices using quickbooks.
  • Reconcile company credit card and ensure cash accounts balance.
  • Deal with accommodation payments for Guest house, holiday cottages and staff accommodation rents.

Customer services representative

Lakeland
Windermere, Cumbria
01.2001 - 01.2017
  • Dealing with customer telephone enquiries, taking mail orders over the telephone, resolving complaints.
  • Data entry, inputting, mail orders and catalogue requests.


Receptionist

Various
05.1991 - 12.2000

My early work history started in the mid 80's as a hotel receptionist in a large hotel in London where I progressed from receptionist to team leader ensuring smooth running of the reception shift whilst gaining maximum occupancy for the hotel. I then worked as a receptionist in a Business centre in Covent Garden, housing 50 small businesses, before working for a relocation company in Notting Hill dealing with clients, putting their properties on the market and ensuring the smooth running of sales on behalf of their employers. I then spent 10 years working and travelling overseas I worked in Sydney Australia, doing office admin and reception jobs. I also worked in Hong Kong, temping in offices and then working on reception in a Business centre until the Handover in 1997. I have vast experience in reception, telephone and admin work.

Education

B Tec Hotel Reception -

Carlisle Technical College
Carlisle, Cumbria

6 O Level's -

Kirkby Stephen Grammar School
Kirkby Stephen

TEFL grade 3 - English

TEFL
online

Skills

  • Quickbooks
  • Data Entry

Affiliations

  • Reading, Walking, swimming and yoga.

Timeline

Spa receptionist

Macdonald Hotels
03.2025 - Current

Accounts assistant

Apple Pie Eating House & Bakery
01.2017 - 11.2024

Customer services representative

Lakeland
01.2001 - 01.2017

Receptionist

Various
05.1991 - 12.2000

B Tec Hotel Reception -

Carlisle Technical College

6 O Level's -

Kirkby Stephen Grammar School

TEFL grade 3 - English

TEFL
Jill Davidson