Jill Clark
Hamilton,UK
Summary
Dynamic professional with expertise in HR and Operations leadership, strategy development, change management, and relationship management. Proven ability to drive results through effective communication, cross-department coordination, and critical thinking. Committed to fostering organisational growth and efficiency by leveraging a results-oriented approach.
Overview
39
39
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Senior Director People – Retail, Convenience and Logistics
ASDA STORES
Leeds
2024.11 - 2025.09
- Led HR strategies and operations for Asda Retail, Convenience, and Logistics Services, covering 120,000 colleagues.
- Drove people programmes to enhance workforce engagement and productivity.
- Redesigned operating models to facilitate simplification and operational efficiency.
- Executed change management programmes to support business transformation.
- Managed talent development and succession planning initiatives.
- Oversaw industrial relations with primary trade union partners.
- Designed execution plan for reorganisation of store leadership structure across 615 stores, resulting in elimination of 1,200 roles.
- Built high performing teams using rigorous recruitment and talent development strategies.
Senior Director People, Home Offices Transformation
ASDA STORES
Leeds
2022.04 - 2024.11
- Led all people programmes to support establishment of standalone Technology and Data teams
- Designed and implemented new operating models across People, Finance, Shared Services reducing headcount by 25%
- Facilitated resourcing strategies to support the system separation programme from Walmart.
- Collaborated with Asda Executive to develop Talent and OD plans for future capabilities.
- Championed Asda Values and Culture, providing constructive challenges where necessary.
- Accountable for design and delivery of People Strategy in Asda Logistic Services.
Senior Director People, Organisation Effectiveness
ASDA STORES
Leeds
2020.12 - 2022.04
- Designed and led People Strategies to facilitate Organisation Transformation across Asda.
- Oversaw Organisation Design, Talent Capability, and Separation People Programme teams.
- Managed Executive sub-committee on Organisation Design to secure approvals and deliver annual cost transformation plans.
Senior Director People, Home Offices
ASDA STORES
Leeds
2016.01 - 2020.01
- Provided HRD Business Partner support to Asda Executive, advising on talent, culture, and organisational change strategies.
- Managed HR support across Home Office teams, including Global Shared Services and international offices in Turkey, Sri Lanka, and Bangladesh.
- Directed comprehensive reorganisation of Home Office in 2017, establishing controls and governance for agility while maintaining flat headcount.
- Oversaw Covid response initiatives and implemented new operational methods across Home Office functions.
Senior Director, People - Asda Logistics Services
ASDA STORES
Leeds
2008.01 - 2016.01
- Designed and executed People Strategies to transition Asda Distribution to Asda Logistics Services.
- Negotiated values-based National Agreement with Trade Union to enhance collaboration.
- Led and supported change projects, implementing new organisational development for Depots and Field teams.
- Expanded portfolio by incorporating Online strategies to facilitate growth in 2014.
Senior Director, Operations West & Central Scotland
ASDA STORES
Glasgow, Scotland
2004.01 - 2008.01
- Led operational initiatives across West and Central Regions, ensuring effective management of P&L delivery.
- Developed regional strategies to drive sales growth, operational excellence, and talent management.
- Executed project responsibilities for establishing new Asda Living Format, focusing on people and operating model.
Head of Organisation Design (Retail)
ASDA STORES
Leeds
2001.01 - 2004.01
Regional/Divisional HR Roles
ASDA STORES
Scotland and North England
1994.01 - 2001.01
Store HR/Deputy General Store Manager
ASDA STORES
Glasgow
1992.01 - 1994.01
Graduate/Store HR roles
GATEWAY FOODMARKETS
Glasgow
1987.01 - 1992.01
- Worked for M&S whilst studying for 4 years
Education
HND - Business Studies
Glasgow Caledonian University
Glasgow 1985.09 - 1987.06
Skills
- Leadership and strategy development
- Operations and change management
- Relationship management
- Cross-department coordination
- Effective communication
- Results orientation
- Critical thinking
Hobbies and Interests
A keen reader – can lose hours in a good book, Relax through cooking & baking but not bake-off standard, Keep fit through attempting Yoga and love of walking
Certification
Chartered FCIPD
Affiliations
Yoga
Reading
Travel
References
References available upon request.
Timeline
Senior Director People – Retail, Convenience and Logistics
ASDA STORES
2024.11 - 2025.09
Senior Director People, Home Offices Transformation
ASDA STORES
2022.04 - 2024.11
Senior Director People, Organisation Effectiveness
ASDA STORES
2020.12 - 2022.04
Senior Director People, Home Offices
ASDA STORES
2016.01 - 2020.01
Senior Director, People - Asda Logistics Services
ASDA STORES
2008.01 - 2016.01
Senior Director, Operations West & Central Scotland
ASDA STORES
2004.01 - 2008.01
Head of Organisation Design (Retail)
ASDA STORES
2001.01 - 2004.01
Regional/Divisional HR Roles
ASDA STORES
1994.01 - 2001.01
Store HR/Deputy General Store Manager
ASDA STORES
1992.01 - 1994.01
Graduate/Store HR roles
GATEWAY FOODMARKETS
1987.01 - 1992.01
HND - Business Studies
Glasgow Caledonian University
1985.09 - 1987.06