Summary
Overview
Work history
Education
Languages
Timeline
JIJO JOSEPH

JIJO JOSEPH

HEYWOOD

Summary

Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management, ensuring consistent stock of supplies. Enhancing customer dining experiences through Restaurants. Exceptionally talented at prioritising responsibilities based on shifting deadlines.


Kitchen Assistant supporting culinary and service teams for 4+ years. Effective and efficient in dishwashing, sanitation, customer service and cleanliness. High-quality communication skills, providing articulate instruction and working collectively.


Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work history

Kitchen Assistant

The Hotel Elegance
Kanjirappally, India
06.2019 - 05.2023
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Helped chefs with requisitioning stock within budget requirements.
  • Received and unloaded new inventory for storage in stores.
  • Rotated stock to keep ingredients fresh.
  • Rotated food on workstations and in display cases, disposing of spoilt items.

Distribution Manager

Janatha Appliances
Kanjirappally, India
04.2014 - 03.2019
  • Served as primary liaison between clients and internal departments.
  • Led international shipping team to achieve distribution targets.
  • Implemented distribution strategies to increase monthly production whilst maintaining quality standards.
  • Increased client retention by providing superior customer service.
  • Oversaw operations of distribution facilities and shipped exports to destinations.
  • Built strong relationships with couriers and freight forwards and negotiated cost-effective rates.
  • Documented safety action plans, quality initiatives and team performance in distribution systems.
  • Managed stock by verifying and updating inventory levels.

Area Sales and Operations Manager

Videocon Industries Ltd
Kochi, India
07.2010 - 01.2014
  • Analysed sales to identify top-performing products.
  • Increased year-on-year sales by [Number]%, implementing strategic business growth and retention initiatives.
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Generated company growth through market expansion and sales.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Collected customer and market feedback and reported information to company leadership.
  • Created and directed sales team training and development programmes.
  • Carried out sales visits to current and prospective customers.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Set highest personal performance standards for self.

Senior Sales Executive

Haier Appliances India Pvt Ltd
Kochi, India
02.2007 - 03.2010
  • Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
  • Expertly negotiated contracts and packages to optimise yields.
  • Protected customer retention rates by identifying top-priority accounts and at-risk clients and implementing appropriate action.
  • Implemented proven networking methods to build strong working relationships with clients and peers.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Followed-up on prospective business opportunities and new clients to retain and expand client base.
  • Maintained close and regular contact with assigned clients to nurture long-term relationships.

Education

St. Dominic's College, Kanjirappally, India
08.1997 - 04.2000

Advanced Diploma in IT - IT

SISI - CMTES, Hyderabad, India
10.2000 - 11.2001

Diploma in Hotel Management -

Consult In, Kochi
08.1995 - 09.1996

Languages

English
Upper intermediate

Timeline

Kitchen Assistant - The Hotel Elegance
06.2019 - 05.2023
Distribution Manager - Janatha Appliances
04.2014 - 03.2019
Area Sales and Operations Manager - Videocon Industries Ltd
07.2010 - 01.2014
Senior Sales Executive - Haier Appliances India Pvt Ltd
02.2007 - 03.2010
SISI - CMTES - Advanced Diploma in IT, IT
10.2000 - 11.2001
St. Dominic's College - ,
08.1997 - 04.2000
Consult In - Diploma in Hotel Management,
08.1995 - 09.1996

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JIJO JOSEPH