Skilled communicator with experience in support roles and customer service within fast-paced environments. Capable of managing sensitive information confidentially and maintaining composure under pressure. Strong organisational and administrative skills ensure efficient public service delivery. Committed to enhancing police operations and fostering community engagement.
Overview
7
7
years of professional experience
Work History
Senior Care Assistant
Middleton grove Nursing home
hove , Brighton, East Sussex
07.2021 - Current
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Monitored and recorded vital signs, contributing to health assessments and care plans.
Collaborated with healthcare professionals to deliver integrated care services.
Maintained and updated digital patient records and medical information.
Managed, mentored and instructed new and existing staff in resident care delivery.
Liaised with families and external healthcare providers, facilitating effective communication and continuity of care.
Administered medications to residents according to their personalised care plans, adhering to stringent safety protocols.
Shift Runner
KFC Thornton heath
Thornton heath, Croydon, Surrey
11.2019 - 05.2021
Gave clear staff instruction to achieve production output.
Planned and communicated daily manufacturing tasks and targets.
Identified and resolved staff and resource deficiencies impacting production.
Checked work throughout production phases for good quality control.
Coordinated training and mentoring for team members, maintaining skilled and well-performing group.
Tracked supplies to proactively identify and resolve shortages impacting manufacturing plans.
Monitored inventory levels, ordering stock when necessary to maintain optimal supplies.
Logged daily manufacturing activities and prepared reports for management.
Coordinated with kitchen staff to ensure timely and high-quality food preparation.
Resolved customer complaints with diplomacy, ensuring satisfaction and repeat business.
Education
Master of Business Administration - Master of Business Administration
University of Bedfordshire
Luton, LUT
01-2021
Bachelors - Bachelor's in commerce
University of Kerala
Kerala
01-2016
Skills
Patient interaction
Medication administration
Vital sign monitoring
Staff mentoring
Communication skills
Documentation
Care planning
Basic computer literacy
Confidentiality upholding
Multitasking
Dignity respect
Social care
Timeline
Senior Care Assistant
Middleton grove Nursing home
07.2021 - Current
Shift Runner
KFC Thornton heath
11.2019 - 05.2021
Master of Business Administration - Master of Business Administration