Jijin John
Salford,Manchester
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Semi skilled Operator
Greencore Prepared Meals
Warrington, Manchester
10.2020 - Current
- Performed intensive quality control through inspections and testing.
- Maintained high levels of organisation and cleanliness for clear and safe working environment.
- Supported stable production lines by preparing orders with precision and high accuracy.
- Followed assembly instructions to accurately complete jobs.
- Achieved production targets with excellent planning and machine operation.
- Maintained fast pace and attention to detail to meet productivity targets.
- Checked quality of raw materials to aid quality assurance procedures.
- Verified documentation and work order requirements.
- Communicated safely to coordinate with team members in noisy and fast-paced environment.
- Measured and kept records of manufactured products.
Electronics technician
KTC International Co
Dubai, United Arab Emirates
08.2015 - 09.2018
- Maintenance and Repair: Perform routine maintenance, troubleshooting, and repair tasks on parking meters, ticket dispensers, automated gates, and related equipment. This includes inspecting components, replacing faulty parts, and calibrating systems to ensure optimal performance.
- Diagnostic Testing: Conduct diagnostic tests to identify issues with parking equipment, such as electrical malfunctions, sensor failures, or software glitches. Use specialized tools and equipment to diagnose problems accurately and efficiently.
- Preventive Maintenance: Implement preventive maintenance schedules to minimize downtime and prolong the lifespan of parking machines. Perform regular inspections, cleaning, and lubrication of components to prevent breakdowns and ensure smooth operation.
- Software Updates: Install software updates and patches to keep parking machines up-to-date with the latest features and security enhancements. Coordinate with software vendors or internal IT departments to ensure seamless integration and compatibility.
- Documentation: Maintain detailed records of maintenance activities, including inspection reports, repair logs, and parts inventory. Document equipment specifications, operating procedures, and troubleshooting guidelines to facilitate future maintenance efforts.
- Customer Support: Provide technical support to customers and parking attendants experiencing issues with parking equipment. Respond promptly to service calls, address customer inquiries, and resolve problems in a timely manner to minimize disruptions.
- Safety Compliance: Adhere to safety protocols and guidelines while performing maintenance tasks on parking machines. Follow proper procedures for handling electrical components, working at heights, and using personal protective equipment to prevent accidents and injuries.
- Training: Train parking attendants and other staff members on the proper use and maintenance of parking equipment. Provide guidance on troubleshooting common issues, conducting routine checks, and reporting maintenance concerns.
Desktop support engineer
Arabian Crescent Software Technology
Trivandrum, India
06.2012 - 06.2015
- On-site computer hardware and software problem identification and troubleshooting.
- Monitoring systems, network and server.
- Found the root cause and troubleshoot the network & electronics problems of pc’s, printer, networks, software and server.
- Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.
- Troubleshooting network connectivity in a LAN/WAN environment.
- Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal Services.
- Used ticket systems to answer queries and resolve desktop issues.
- Tracked computer system and network performance to identify root causes of issues.
Education
Certificate of Higher Education - IT Support CompTIA Course
Netcom training
Manchester 02.2024 -
Bachelor of Science - Electronics and communication
Mount Zion College Of Engineering
India 06.2008 - 05.2012
Skills
- IT Support CompTIA Course qualified
- Desktop support
- Troubleshooting proficiency
- Technical issues analysis
- Software diagnosis
- Adaptability
- Attention to Detail
Timeline
Certificate of Higher Education - IT Support CompTIA Course
Netcom training
02.2024 -
Semi skilled Operator
Greencore Prepared Meals
10.2020 - Current
Electronics technician
KTC International Co
08.2015 - 09.2018
Desktop support engineer
Arabian Crescent Software Technology
06.2012 - 06.2015
Bachelor of Science - Electronics and communication
Mount Zion College Of Engineering
06.2008 - 05.2012
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