Handcrafting and Movies
Jiayu Fang
Student
Southampton
Summary
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities and correcting account errors.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
New Media Operation
WeChat Official Account
Online
08.2020 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, personalization content recommend, video editing, graphic design.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Sales Associate and Customer Service Assistance
Yuhutang Culture Co. LTD
Online
10.2021 - 06.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Contributed to event marketing, sales and brand promotion.
- Responded to customer calls and emails to answer questions about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
Barista Trainee
Moli Cafe
Puyang
06.2018 - 08.2018
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
Audit Intern
Education
Master of Science - Accounting And Management
University of Southampton
Southampton, UK 09.2022 - Current
Bachelor of Science - Accounting
Henan University of Economics And Law
Zhengzhou, China 09.2018 - 06.2022
Skills
Accounting
Interests
Timeline
Master of Science - Accounting And Management
University of Southampton
09.2022 - Current
Sales Associate and Customer Service Assistance
Yuhutang Culture Co. LTD
10.2021 - 06.2022
New Media Operation
WeChat Official Account
08.2020 - Current
Bachelor of Science - Accounting
Henan University of Economics And Law
09.2018 - 06.2022
Barista Trainee
Moli Cafe
06.2018 - 08.2018
Audit Intern
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