Operations intern
New City Hengsheng Co., LTD
Xinghua, Jiangsu Province
01.2024 - 03.2024
- Monitored daily store operations to ensure staff attendance and smooth shop activities
- Verified and reconciled reported store sales against mall records using Excel, highlighting discrepancies and notifying shops to correct their reports
- Reported operational issues such as unattended counters or product shortages to the office for quick resolution
- Assisted with administrative tasks and provided basic customer service by answering general enquiries
- Gained practical knowledge of mall management and learned how to support store operations effectively