Jiayin Dong
Manchester
Summary
Project Manager with experience delivering cross-functional projects across complex live environments, combining structured governance with practical execution to drive operational improvement and measurable delivery outcomes. Proven ability to coordinate technical, operational and commercial stakeholders, manage competing priorities, and maintain delivery momentum in fast-paced settings. Strong in project planning, RAID management, stakeholder communication and continuous improvement. PRINCE2 certified with an MSc in Operations, Projects and Supply Chain Management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Analyst
Playtech
01.2022 - Current
- Delivered cross-functional project activities across multiple live client environments, coordinating technical and operational workstreams from planning through rollout and post-go-live support.
- Worked closely with Development, QA, DBA, Deployment and client stakeholders to align priorities, remove blockers and maintain delivery momentum across concurrent initiatives.
- Managed project governance through RAID logs, milestone tracking, action management and regular reporting, ensuring risks and dependencies were visible and actively controlled.
- Coordinated UAT readiness and release activities, improving testing efficiency and reducing production defects prior to deployment.
- Supported operational improvements by refining Jira workflows and reporting dashboards, increasing delivery transparency and reducing cycle time by approximately 20%.
- Facilitated regular stakeholder meetings, captured decisions and ensured actions were followed through to support successful implementation.
- Balanced structured delivery with flexibility in fast-changing live environments, adapting plans as priorities evolved.
- Contributed to stable project delivery in live environments where service continuity and implementation quality directly impacted end-user experience
Trainee Intern
Huatai Securities Co. Ltd
01.2019 - 01.2020
- Analysed customer data and operational documentation to support risk assessment and credibility checks.
- Supported process improvements in client data handling and reporting accuracy.
- China
Assistant Customer Manager
Bank of China
01.2018 - 01.2019
- Conducted credit and risk assessments, analysing financial and operational data to support decision-making.
- Coordinated with internal stakeholders to improve data quality, verification processes and client onboarding efficiency
- (SME & Mid Corporate Department)
Education
MSc - Operations Projects and Supply Chain Management
The University of Manchester
09.2021
B.Sc - Economics
Southwest Jiaotong University
China06.2016
B.Sc - Economics
George Mason University
USA05.2018
Skills
- Value Chain & Operations Optimisation
- Cross-Functional Project Delivery
- End-to-End Project & Change Management (Agile / PRINCE2)
- UAT & Go-live Support
- Data Analysis & Scenario Modelling (R, SAS)
- Risk, Issue & Dependency Management
- Stakeholder & Senior Leadership Engagement
- RAID Management
- Governance, Reporting & Assurance
- Process Design & Continuous Improvement
- Jira
- Planview
- MS Project
- SharePoint
- Monday
- R
- SAS
Certification
PRINCE2 Foundation, Certified
Languages
English
Mandarin
Korean
Custom Section
- Jira
- Planview
- MS Project
- SharePoint
- Monday
- R
- SAS
Websites, Portfolios and Profiles
www.linkedin.com/in/jiayin-dong-93b65a1624
Timeline
Project Analyst
Playtech
01.2022 - Current
Trainee Intern
Huatai Securities Co. Ltd
01.2019 - 01.2020
Assistant Customer Manager
Bank of China
01.2018 - 01.2019
MSc - Operations Projects and Supply Chain Management
The University of Manchester
B.Sc - Economics
Southwest Jiaotong University
B.Sc - Economics
George Mason University