Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Idiomas
Cronología
Generic

Jhon Eduard Lombana Perez

Resumen profesional

Customer service representative with extensive experience in demanding and dynamic environments. My effective communication skills and decisive nature allow me to provide diligent and effective care. I am looking for a challenging position where I can advance professionally and apply my experience

Datos destacados

10
10
years of professional experience
2
2
years of post-secondary education

Experiencia

coustumer service

vita student circle square
Mánchester, Mánchester
2019.12 - Actual
  • Single point of contact for all residents and visitors
  • To attend to any query or incident within the residence and resolve the issue promptly
  • Coordinating the delivery of mail and parcels with residents
  • resolve maintenaince issues
  • dealing with housekeeping declines
  • dealing with weekly checks and monthly checks
  • in charge of carrying out company events
  • dealing with outage indicents , following the policy procces from the company selling the incident reports and advicing lines managers
  • weekly fire test , and fire drills
  • always providing the best journey to the residents

waiter assistant

king street town house ( The Hut Group )
Mánchester, Mánchester
2022.02 - 2023.04
  • Single point of contact for all residents and visitors
  • working in bar making drinks
  • helping in events set ups and during events
  • wedding preparation
  • wine service
  • water service
  • remove dishes

bar supervisor

Enjoy it restaurant
Malaga Spain , Andalucia
2016.04 - 2017.03

supervising staff, drink orders, stock, bar cleaning.

Serving promptly and efficiently all kind of beverages including long drinks and basic cocktails a huge number of customers at the same time.

Responsible sales of alcoholic drinks Monthly and weekly stock taking and sending beverage orders Making and serving various types of coffee and tea

Serving promptly and efficiently all kind of beverages including long drinks and basic cocktails a huge number of customers at the same time.Responsible sales of alcoholic drinks Monthly and weekly stock taking and sending beverage orders Making and serving various types of coffee and tea

Sous Chef

“ALAVIRULE “Restaurant Avila Spain
Avila , Madrid
2013.04 - 2014.05

In charge of food orders, supervising inspections, maintaining cleanliness in the kitchen, in charge of events and food preparations, supervising that all staff have their role during events

Preparation of the Mise-in -Place

Mandated of cleaning of the kitchen

Preparation of the starters and dessert

Formación

General Certificate of Education -

IES Costa Del Sol
Malaga
2011.09 - 2012.06

Bachelor of spirits drinks and wines - hospitality

IES Jorge Santayana
Avila
2013.09 - 2015.06

Enfatiza tus habilidades clave

organized person in my work, responsible and efficient, always looking for a way to do my work as efficiently as possible, providing the best journey to the client

Idiomas

spanish
Idioma nativo
English
Avanzado
C1

Cronología

waiter assistant

king street town house ( The Hut Group )
2022.02 - 2023.04

coustumer service

vita student circle square
2019.12 - Actual

bar supervisor

Enjoy it restaurant
2016.04 - 2017.03

Bachelor of spirits drinks and wines - hospitality

IES Jorge Santayana
2013.09 - 2015.06

Sous Chef

“ALAVIRULE “Restaurant Avila Spain
2013.04 - 2014.05

General Certificate of Education -

IES Costa Del Sol
2011.09 - 2012.06
Jhon Eduard Lombana Perez