Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Idiomas
Cronología
Generic

Jhon Eduard Lombana Perez

Resumen profesional

Customer service representative with extensive experience in demanding and dynamic environments. My effective communication skills and decisive nature allow me to provide diligent and effective care. I am looking for a challenging position where I can advance professionally and apply my experience

Datos destacados

10
10
years of professional experience
2
2
years of post-secondary education

Experiencia

coustumer service

vita student circle square
Mánchester, Mánchester
12.2019 - Actual
  • Single point of contact for all residents and visitors
  • To attend to any query or incident within the residence and resolve the issue promptly
  • Coordinating the delivery of mail and parcels with residents
  • resolve maintenaince issues
  • dealing with housekeeping declines
  • dealing with weekly checks and monthly checks
  • in charge of carrying out company events
  • dealing with outage indicents , following the policy procces from the company selling the incident reports and advicing lines managers
  • weekly fire test , and fire drills
  • always providing the best journey to the residents

waiter assistant

king street town house ( The Hut Group )
Mánchester, Mánchester
02.2022 - 04.2023
  • Single point of contact for all residents and visitors
  • working in bar making drinks
  • helping in events set ups and during events
  • wedding preparation
  • wine service
  • water service
  • remove dishes



bar supervisor

Enjoy it restaurant
Malaga Spain , Andalucia
04.2016 - 03.2017


supervising staff, drink orders, stock, bar cleaning.


Serving promptly and efficiently all kind of beverages including long drinks and basic cocktails a huge number of customers at the same time.

Responsible sales of alcoholic drinks Monthly and weekly stock taking and sending beverage orders Making and serving various types of coffee and tea

Serving promptly and efficiently all kind of beverages including long drinks and basic cocktails a huge number of customers at the same time.Responsible sales of alcoholic drinks Monthly and weekly stock taking and sending beverage orders Making and serving various types of coffee and tea

Sous Chef

“ALAVIRULE “Restaurant Avila Spain
Avila , Madrid
04.2013 - 05.2014


In charge of food orders, supervising inspections, maintaining cleanliness in the kitchen, in charge of events and food preparations, supervising that all staff have their role during events


Preparation of the Mise-in -Place

Mandated of cleaning of the kitchen

Preparation of the starters and dessert

Formación

General Certificate of Education -

IES Costa Del Sol
Malaga
09.2011 - 06.2012

Bachelor of spirits drinks and wines - hospitality

IES Jorge Santayana
Avila
09.2013 - 06.2015

Enfatiza tus habilidades clave

organized person in my work, responsible and efficient, always looking for a way to do my work as efficiently as possible, providing the best journey to the client

Idiomas

spanish
Idioma nativo
English
Avanzado
C1

Cronología

waiter assistant

king street town house ( The Hut Group )
02.2022 - 04.2023

coustumer service

vita student circle square
12.2019 - Actual

bar supervisor

Enjoy it restaurant
04.2016 - 03.2017

Bachelor of spirits drinks and wines - hospitality

IES Jorge Santayana
09.2013 - 06.2015

Sous Chef

“ALAVIRULE “Restaurant Avila Spain
04.2013 - 05.2014

General Certificate of Education -

IES Costa Del Sol
09.2011 - 06.2012
Jhon Eduard Lombana Perez