Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
Languages
Timeline
Generic

Jhoan Tamayo

London

Summary

Detail-oriented finance graduate with one year of experience in business analysis and ten months in administration, seeking a career in finance and management. Committed to delivering accurate financial records and reports using my training and skills. Strong academic background and time management abilities to support and learn from the team.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Business Analyst

Flui Technologies
London (Remote)
06.2023 - 05.2024
  • Analysed business processes, systems and data to identify opportunities for enhancement and efficiency.
  • Applied strong analytical skills to translate business requirements into effective technical solutions.
  • Documented process flows and implemented requirements for functional improvements.
  • Worked closely with stakeholders to define key performance indicators (KPIs) and establish metrics for processes and projects.
  • Enhanced Meterflow and MHSS products, driving significant improvements within their product lifecycles.

Administrative Manager

Qube Leasehold Property Management
London
04.2022 - 01.2023
  • Actively managed budgets, communicated with more than 20 contractors, and delivered exceptional customer service, driving success and fostering resident satisfaction.

Assistant Manager

Trevor Square - Rendall & Rittner
London
11.2017 - 01.2022
  • Supported the facilities manager with daily tasks, including managing over 50 customer calls per day, addressing customer issues calmly and professionally for swift resolutions, and ensuring compliance with health and safety measures.

Student Ambassador

SI UK (volunteering)
London
01.2017 - 11.2017
  • Representing and promoting numerous British universities as well as assisting with recruitment and outreach department activities.

Education

Business Analysis

Peregrine (Graduate Scheme)
London (Remote)
03.2023 - 05.2023

Merit achieved (2:1) - Global Financial Management MSc

Roehampton University
London
01.2022 - 01.2023

Pass (2:2) - Business Management BSc

BPP Business School
London
02.2015 - 07.2018

Skills

SQL

Python

SAP FICO

Microsoft 365

Miro diagramming

Microsoft Visio

Sparx

Azure DevOps

Tableau

Xero

Sage 50 Accounts

Jira

Agile methodologies

Affiliations

  • Boxing
  • Crossfit
  • Travelling

Certification

  • Teamwork Foundations
  • Programming Foundations
  • Database principles
  • SQL for Non - Programmers
  • SAP Financials


Accomplishments

Gathered Requirements: Identified and documented critical business requirements to ensure alignment with project goals during my time at Flui.

Facilitated Refinement Sessions: Led sessions with developers, testers, and product owners to clarify and refine project requirements during my time at Flui.

Designed Solutions: Employed design techniques using Sparx Enterprise Architect to develop robust solutions on Microsoft Azure DevOps during my time at Flui.

Crafted User Stories & Acceptance Criteria: Created clear and actionable user stories and acceptance criteria to guide development and testing during my time at Flui.

Testing: Performed thorough regression testing to ensure bugs identification and enhancing product stability with the test lead during my time at Flui.

Delivered Promptly: Consistently met and exceeded deadlines, a commitment

recognized during daily stand-ups and in my semi-annual feedback from the project manager during my time at Flui.

Achieved Q1 Tasks: Delivered an end-to-end solution for the Twin Element project at Flui, ensuring developers understood requirements clearly, resulting in minimal coding bugs.
Built Extensive Data Catalogue: Managed and developed an extensive data item catalogue for the MHSS program using Oracle and SQL, enhancing data organization and accessibility during my time at Flui.

Created Business Process Templates: Developed a template to allocate various business process models in both Meterflow and MHSS, streamlining process documentation and implementation during my time at Flui.

Customer Satisfaction: Fostered a 75% increase in resident satisfaction at Qube Leasehold Property Management, according to a survey conducted with 36 tenants in September 2022.

Maximizing Student enrolment: Achieved a significant increase in student enrolments from South America, primarily Colombia, with 80% gaining admission to universities such as Coventry, Anglia Ruskin, and BPP by delivering PowerPoint presentations and executing digital marketing campaigns during my volunteering at SI-UK.

Languages

Spanish
Native
English
Fluent

Timeline

Business Analyst

Flui Technologies
06.2023 - 05.2024

Business Analysis

Peregrine (Graduate Scheme)
03.2023 - 05.2023

Administrative Manager

Qube Leasehold Property Management
04.2022 - 01.2023

Merit achieved (2:1) - Global Financial Management MSc

Roehampton University
01.2022 - 01.2023

Assistant Manager

Trevor Square - Rendall & Rittner
11.2017 - 01.2022

Student Ambassador

SI UK (volunteering)
01.2017 - 11.2017

Pass (2:2) - Business Management BSc

BPP Business School
02.2015 - 07.2018
Jhoan Tamayo