Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
Generic

Jeyanthy Parameswaran

Oxford,Oxfordshire

Summary

Friendly, flexible, and reliable professional with a strong commitment to delivering excellent customer service. Immaculately presented and confident in dealing with people from diverse backgrounds. A motivated team player with extensive experience in customer-facing roles, sales, education, and healthcare support. Thrives in fast-paced environments and adapts quickly to new challenges.

Overview

33
33
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Teaching assistant

St Christopher's CE Primary School
Cowley, Oxfordshire
05.2012 - Current
  • Maintained up-to-date records of pupil progress, tracking individual development effectively.
  • Led small group sessions for enhanced focus on challenging topics.
  • Encouraged pupil autonomy through guided independent study initiatives.
  • Collaborated with teaching staffs in organising school events.
  • Provided additional support to students with special educational needs, ensuring inclusivity.
  • Assisted in lesson planning for effective curriculum delivery.
  • Ensured safety of pupils during extracurricular activities for an accident-free environment.

Retail assistant

Matalan
Oxford, Oxfordshire
06.2016 - 03.2021
  • Provided coverage during peak times to manage customer flow effectively.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Stayed updated on current promotions and new products to provide accurate information to customers.
  • Collaborated with store manager to identify fast-selling products and restock accordingly.
  • Assisted in inventory management, maintaining accurate stock levels.
  • Kept track of incoming and outgoing stock using company's database system effectively.
  • Collaborated with team members to ensure timely restocking of shelves.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Handled high volumes of transactions during holiday seasons efficiently.

Sales assistant

BP
Oxford, Oxfordshire
03.2011 - 05.2012
  • Built strong relationships with regular customers for repeat business.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Improved customer service by efficiently handling queries and complaints.

Dental nurse

Dentist.dk
Roende, Denmark
02.1992 - 11.2007
  • Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
  • Maintained accurate patient records, ensuring meticulous documentation.
  • Prepared treatment rooms prior to patients' arrival for streamlined operations.
  • Collaborated with dental team for smooth clinic operations.
  • Assisted in complex dental procedures to ensure successful outcomes.
  • Took impressions of patients' teeth for study casts, aiding in treatment planning.

Education

Diploma of Higher Education - Dental Nursing

University of Aarhus
Denmark
09.1992 - 06.1995

GCSEs - Danish Language

Aarhus Gymnasium
Denmark
01.1990 - 03.1992

GCSEs - 8 Grades A- C

Chava Hindu College
Sri Lanka
01.1984 - 06.1986

Skills

  • Team player
  • Child psychology
  • Special needs support
  • Learning activity programs
  • Retail software proficiency
  • Product display setup
  • Customer focus
  • Handling difficult customers
  • Promotions and discounts execution
  • Retail software use
  • Stock management
  • Health and Safety regulations
  • Knowledge of GDPR
  • Cash handling
  • Problem-solving
  • Leadership

Languages

Tamil
Native
Danish
Advanced
English
Upper intermediate

Certification

  • Basic GDPR
  • Health and Safety at Work
  • Manual Handling
  • Working at Heights Awareness
  • Equality and Diversity Awareness
  • Slips, Trips & Falls in Education
  • Fire Awareness


Affiliations

  • Reading
  • Badminton
  • Swimming
  • Nature walks

Accomplishments

English and Mathematics OCR Foundation

Timeline

Retail assistant

Matalan
06.2016 - 03.2021

Teaching assistant

St Christopher's CE Primary School
05.2012 - Current

Sales assistant

BP
03.2011 - 05.2012

Diploma of Higher Education - Dental Nursing

University of Aarhus
09.1992 - 06.1995

Dental nurse

Dentist.dk
02.1992 - 11.2007

GCSEs - Danish Language

Aarhus Gymnasium
01.1990 - 03.1992

GCSEs - 8 Grades A- C

Chava Hindu College
01.1984 - 06.1986
Jeyanthy Parameswaran