Jeyanthy Parameswaran
Oxford,Oxfordshire
Summary
Friendly, flexible, and reliable professional with a strong commitment to delivering excellent customer service. Immaculately presented and confident in dealing with people from diverse backgrounds. A motivated team player with extensive experience in customer-facing roles, sales, education, and healthcare support. Thrives in fast-paced environments and adapts quickly to new challenges.
Overview
33
33
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Teaching assistant
St Christopher's CE Primary School
Cowley, Oxfordshire
05.2012 - Current
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Led small group sessions for enhanced focus on challenging topics.
- Encouraged pupil autonomy through guided independent study initiatives.
- Collaborated with teaching staffs in organising school events.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted in lesson planning for effective curriculum delivery.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
Retail assistant
Matalan
Oxford, Oxfordshire
06.2016 - 03.2021
- Provided coverage during peak times to manage customer flow effectively.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Collaborated with store manager to identify fast-selling products and restock accordingly.
- Assisted in inventory management, maintaining accurate stock levels.
- Kept track of incoming and outgoing stock using company's database system effectively.
- Collaborated with team members to ensure timely restocking of shelves.
- Trained new cashiers on store policies and procedures to maintain standards.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Handled high volumes of transactions during holiday seasons efficiently.
Sales assistant
BP
Oxford, Oxfordshire
03.2011 - 05.2012
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Managed till operations smoothly, reducing waiting time for customers.
- Improved customer service by efficiently handling queries and complaints.
Dental nurse
Dentist.dk
Roende, Denmark
02.1992 - 11.2007
- Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
- Maintained accurate patient records, ensuring meticulous documentation.
- Prepared treatment rooms prior to patients' arrival for streamlined operations.
- Collaborated with dental team for smooth clinic operations.
- Assisted in complex dental procedures to ensure successful outcomes.
- Took impressions of patients' teeth for study casts, aiding in treatment planning.
Education
Diploma of Higher Education - Dental Nursing
University of Aarhus
Denmark 09.1992 - 06.1995
GCSEs - Danish Language
Aarhus Gymnasium
Denmark 01.1990 - 03.1992
GCSEs - 8 Grades A- C
Chava Hindu College
Sri Lanka 01.1984 - 06.1986
Skills
- Team player
- Child psychology
- Special needs support
- Learning activity programs
- Retail software proficiency
- Product display setup
- Customer focus
- Handling difficult customers
- Promotions and discounts execution
- Retail software use
- Stock management
- Health and Safety regulations
- Knowledge of GDPR
- Cash handling
- Problem-solving
- Leadership
Languages
Tamil
Native
Danish
Advanced
English
Upper intermediate
Certification
- Basic GDPR
- Health and Safety at Work
- Manual Handling
- Working at Heights Awareness
- Equality and Diversity Awareness
- Slips, Trips & Falls in Education
- Fire Awareness
Affiliations
- Reading
- Badminton
- Swimming
- Nature walks
Accomplishments
English and Mathematics OCR Foundation
Timeline
Retail assistant
Matalan
06.2016 - 03.2021
Teaching assistant
St Christopher's CE Primary School
05.2012 - Current
Sales assistant
BP
03.2011 - 05.2012
Diploma of Higher Education - Dental Nursing
University of Aarhus
09.1992 - 06.1995
Dental nurse
Dentist.dk
02.1992 - 11.2007
GCSEs - Danish Language
Aarhus Gymnasium
01.1990 - 03.1992
GCSEs - 8 Grades A- C
Chava Hindu College
01.1984 - 06.1986
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