JEYALAKSHMI RAGAVAN
London,United Kingdom
Summary
Enthusiastic and reliable professional with 10+ years of experience across inventory control, warehouse operations, quality checking, customer service, and administrative roles. Known for accuracy, strong teamwork, and the ability to learn new systems quickly. Consistently meets targets, adapts well to pressure, and contributes positively to team performance.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
Work history
Inventory Specialist -II
GXO Logistics FST LTD, London
London
2024.11 - 2026.03
- Accurately inputting stock movements, performing daily/weekly audits, reconciling stock counts, and managing inventory systems.
- Creating, maintaining, and updating records of goods received and dispatched. Processing invoices, generating picking lists, and producing shipping documents/labels.
- Processing incoming deliveries, verifying stock against invoices, and updating warehouse management systems (WMS).
- Organizing outgoing shipments, checking product conformity, and coordinating with logistics providers for timely shipping.
- Ensuring all activities follow health and safety regulations, including manual handling and reporting, and maintaining a tidy work area.
Warehouse Operative
GXO Logistics FST Ltd
London
2023.11 - 2024.11
- Picked and packed stock with high accuracy and speed.
- Built pallets and prepared orders for dispatch.
- Followed internal processes and maintained workspace safety.
- Demonstrated flexibility by covering shifts and learning new systems quickly.
- Maintained a strong “can-do” attitude and supported team operations.
Quality Checker (DO & CO)
7 Star Consultancy Ltd
London
2023.10 - 2023.10
- Conducted hygiene audits and monitored CCPs and temperature records.
- Checked chillers, dry stores, FIFO, batch codes, expiry dates, and allergen segregation.
- Verified staff hygiene in high-risk and high-care areas.
- Raised and followed up on non-conformances.
- Provided QA reports and ensured compliance with food safety standards.
SEN Teaching Assistant
ACTIVE Recruitment SEN LTD, London
London
2023.06 - 2023.07
- Helping students understand instructions and educational content, and providing individualized support.
- Creating a safe, fun, and clean learning environment that's inclusive of students' diverse needs.
- Working with mainstream and SEN teachers to adapt materials, and create inclusive learning environments.
- Ensuring the physical, social, and emotional well-being of students, and acting as a welfare assistant if needed.
- Supporting students during leisure time and social activities.
Officer – Credit & Operations
Equitas Small Finance Bank
Hosur
2017.06 - 2021.10
- Conducted customer discussions and evaluated loan proposals.
- Processed payments and maintained accurate financial records.
- Ensured compliance with credit policies and documentation standards.
- Contributed to achieving Zonal Level Rank #1 in sales across 6 councils.
- Recognised for outstanding performance and customer service.
Branch Postmaster
Department of Posts
Madurai
2010.08 - 2014.01
- Managed full branch operations and customer service.
- Promoted government schemes and consistently achieved annual targets.
- Handled money orders, postal services, and account openings.
- Organised marketing activities and community outreach.
Education
Bachelor of Science - Physics
Lady Doak College
Madurai, Tamil Nadu, IndiaMaster of Science - Physics
Madurai Kamaraj University
Madurai, Tamil Nadu, IndiaSkills
- Stock replenishment planning
- Logistical organisation
- Time management proficiency
- Inventory audit compliance
- Efficient communication
- Risk assessment techniques
- Excel proficiency
- Warehouse coordination
- SAP software
- Warehouse management systems expertise
INTERESTS
- Solving puzzles
- Playing Veena
- Reading
- Organizing community events
Accomplishments
- Successfully handled dual-depot workload within 2 months of joining GXO.
- Achieved India Level – 2nd Highest Sales (26 million INR) at Equitas Bank.
- Recognised for outstanding performance within 3 months.
Volunteer
Victoria Junior School, Feltham, 2022-09, 2023-07.
- Assisted with field trips, events, assemblies, and community activities.
- Supported arts, crafts, reading sessions, and classroom organisation.
- Helped coordinate King's Coronation celebrations and International Day events.
ACHEIVEMENTS
Team Player
● Thrived under extreme operational pressure by seamlessly absorbing the workload of dual depot within two months of employment.
● Reliable team member : Within two months of joining, our three people admin team faced a dual depot ; I proved my ability by sharing the increased goods-in administration, allowing the team to manage the crisis effectively.
● Motivated my team to improve in Sales (Finance) and achieved INDIA level 2nd HIGHEST in sales ( 26 million INR ).
● Ability to work with people with different skill sets and work styles.
● Encouraged my team to keep the desk clear, free of clutters to ensure hygiene and data privacy.
Communication
● Liaised confidently between warehouse pickers,management and delivery drivers to ensure accurate stock movement and timely resolution of discrepancies.
● Exceeded my personal target of upselling to customers by highlighting the importance of Savings and Insurances.
● Recognized by management for delivering outstanding results within short span of time ( 3 Months ).
Quick Learner
● Demonstrated strong IT aptitude by learning the Warehouse Management System (WMS) quickly, contributing to team effectiveness within weeks of starting.
● Learnt about postal regulations and operations quickly and managed the branch single handed.
● Learnt about Finance safety rules and regulations very quickly.
Providing good Customer Service
● Handled supplier queries and delivery discrepancies with patience and professionalism, resolving issues quickly to maintain trust and keep goods moving.
● Listening and handling the customers even when they are not calm.
● Knowing my customers and I Think of long term – A customer is for life.
● I believe that good customer service is good marketing and word of mouth travels far.
● Typewriting - English Higher
Computer Skills - Competent in WMS, Microsoft Office (Excel, Word, Outlook) and general data entrywith high accuracy.
Timeline
Inventory Specialist -II
GXO Logistics FST LTD, London
2024.11 - 2026.03
Warehouse Operative
GXO Logistics FST Ltd
2023.11 - 2024.11
Quality Checker (DO & CO)
7 Star Consultancy Ltd
2023.10 - 2023.10
SEN Teaching Assistant
ACTIVE Recruitment SEN LTD, London
2023.06 - 2023.07
Officer – Credit & Operations
Equitas Small Finance Bank
2017.06 - 2021.10
Branch Postmaster
Department of Posts
2010.08 - 2014.01
Master of Science - Physics
Madurai Kamaraj University
Bachelor of Science - Physics
Lady Doak College