Jevgenijs Zagotskis

Auditing & Compliance: Execute a rigorous schedule of CCP, GMP, Fabrication, and Glass/Plastic audits, ensuring 100% compliance with site and retail standards. Traceability & Testing: Conducted comprehensive traceability exercises and managed environmental monitoring, ensuring compliance through microbiological, post-hygiene, water, and air sampling. Quality Feedback Loops: Organised daily Taste Panels and provided immediate technical feedback to production lines, facilitating effective implementation of corrective actions. Complaint Management: Led investigations into customer complaints using Root Cause Analysis (RCA) and chaired meetings to present findings, tracking completion of corrective actions. NPD & Trials: Collaborated closely with the NPD department during factory trials to ensure new products met quality and safety parameters before launch. Training & Assessment: Conducted formal competency assessments for staff regarding Metal Detection, Packing, Coding, and Labelling procedures. Leadership:Deputised for the QA Manager in their absence.

Operational Leadership: Led team of 15–20 staff in high-care environment, ensuring delivery of finished products meeting consumer and legal safety standards. Operated and calibrated critical production machinery, including metal detectors, X-ray machines, and checkweighers. Safety & Maintenance:Oversaw Health & Safety protocols and partnered with engineering to address equipment issues, minimising downtime and upholding safety standards. Continuous Improvement: Optimised packing machinery performance and accuracy to reduce waste and ensure "Right First Time" delivery.

Directed three domestic appliance stores, overseeing stock levels, achieving sales targets, and coordinating team shift patterns. Personnel:Recruited and trained new staff, fostering a high-performance sales culture and managing performance/absences.