Jetmira Cani

Skills:

Enthusiastic employee with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

• Adaptability: The ability to adjust to different customer needs and product changes.
• Detail-Oriented: Ensuring that all interactions and details are accurately logged and followed up.
• Positive Attitude: Maintaining a friendly and professional demeanor even in difficult situations.

Working at Rinascente Duomo Milano for almost 10 years as Sales promoter and CS advisor was a truly unique and enriching experience. Set in one of Milan’s most iconic locations, I had the privilege of engaging with a wide array of international clientele, ranging from all over the world, offering assistance and guidance to high-profile individual from Italy to Albania, from Middle East to America.

One of the most memorable moments of my career came in 2012, when I had the extraordinary opportunity to work with Lenny Kravitz and Philippe Starck during Lenny's debut as a designer for Mademoiselle of Kartell. A key aspect of my responsibilities was to to present the new patterns and designs of the Mademoiselle collection to customers.

As part of the team, I worked directly with customers, showcasing the collection’s innovative designs and highlighting its unique features. My role was crucial in communicating the aesthetic vision of the collection, crafted by Lenny, and how it blended his signature style with Kartell’s renowned craftsmanship.

Lenny’s involvement in the advertising campaign added a special touch, as I was able to share insights and excitement around his collaboration with the brand. His presence in the store created a dynamic atmosphere, where the excitement about the collection was palpable. I assisted in facilitating interactions with customers, providing them with an in-depth look at the designs while ensuring they understood the story behind the collection.

This experience sharpened my presentation and sales skills and also deepened my understanding of customer service in luxury collaborations and not only.

2016: Completed a Diploma as a Professional Chef at Accademia Italiana Chef, Milan, Italy.
2017: Completed the first year of a Diploma in the Fine Craft of Goldsmithing at Scuola Orafa Ambrosiana, Milan, Italy.
2018: Graduated with a Diploma in Jewelry Making from the Jewellers Academy, Brighton, UK.

Throughout the years, I have also pursued courses in dancing and photography, constantly expanding my creative horizons. In addition, I am skilled in makeup artistry, blending my passion for beauty with a keen eye for detail.