Jeswin George
Senior Credit Controller - AR Specialist
Summary
Knowledgeable financial professional experienced in assessing credit viability for different type of borrowers. Good organizational and critical thinking skills. Offering 8 years of related experience. Expertize in Accounts Payables & Receivables along with credit risk analysis and end to end lending proficiency.
Overview
10
10
years of professional experience
Work History
Senior Credit Controller
The Cooperative Group
06.2023 - Current
- Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Mitigated potential losses from high-risk customers by liaising with external collections agencies when necessary.
- Enhanced quality and currency of financial information by overseeing revenue collection systems.
- Created and distributed reports on internal and external finances, audits, and budgets.
Team Member
The Cooperative Group
06.2022 - 06.2023
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Observed packing operations to verify conformance to specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Monitored and verified all merchandise was properly priced and labeled.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Head of Operations & Credit
Sarvam Fintech Pvt. Ltd.
02.2017 - 02.2022
- Facilitated change management efforts, guiding teams through periods of transition and growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Raised property accuracy and accountability by creating new automated tracking method.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Automated manual processes using technology solutions, increasing accuracy and efficiency within operations.
- Developed comprehensive training programs for staff, enhancing team performance and skill sets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Evaluated emerging market trends to inform strategic decisions affecting the organization''s future direction.
- Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Optimized inventory levels by implementing demand forecasting tools and techniques.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
Senior Operations Analyst
JP Morgan Chase Salarpuria
01.2016 - 02.2017
- Managed multiple projects simultaneously while maintaining strict timelines and budgets for each initiative.
- Applied various analytical techniques to diverse situations.
- Developed written documents and reports related to programs and operations.
- Analyzed trend data to forecast operational needs and plan next course of action.
Senior Operations Analyst
Goldman Sachs Services Private
07.2015 - 01.2016
- Reviewed process failures and determined root causes.
- Utilized Microsoft Excel extensively for macros, spreadsheets and models.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Senior Credit Analyst
ANZ Support Services
12.2013 - 01.2015
- Supported junior analysts with training sessions on advanced analytical techniques, fostering an environment conducive to learning and professional growth.
- Proactively identified opportunities for revenue generation within the existing client base through cross-selling other banking productsservices.
- Gathered loan documentation for underwriting.
- Offered insight to upper management regarding credit decisions.
- Improved understanding of financial statements, which helped in assessing risk.
- Made decisions and recommendations about extending lines of credit.
- Contacted customers and requested financial documentation.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Assessed credit risk and analyzed financial statements.
- Placed customer accounts on hold due to past due payments.
- Complied with internal controls and government regulations.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
Education
MBA - Marketing
Ramaiah Institute of Management Studies
India 04.2001 -
Bachelor of Commerce - Accounting And Business Management
Kristu Jyoti College of Management & Technology
India 04.2001 -
Master of Science - Data Science
Glyndwr University
Wrexham, United Kingdom 04.2001 -
Skills
Cash Flow Forecasting
undefinedTimeline
Senior Credit Controller
The Cooperative Group
06.2023 - Current
Team Member
The Cooperative Group
06.2022 - 06.2023
Head of Operations & Credit
Sarvam Fintech Pvt. Ltd.
02.2017 - 02.2022
Senior Operations Analyst
JP Morgan Chase Salarpuria
01.2016 - 02.2017
Senior Operations Analyst
Goldman Sachs Services Private
07.2015 - 01.2016
Senior Credit Analyst
ANZ Support Services
12.2013 - 01.2015
MBA - Marketing
Ramaiah Institute of Management Studies
04.2001 -
Bachelor of Commerce - Accounting And Business Management
Kristu Jyoti College of Management & Technology
04.2001 -
Master of Science - Data Science
Glyndwr University
04.2001 -
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