Jessie Roberts
Hertfordshire,United Kingdom
Summary
Outgoing, energetic, and dependable hospitality professional with over 5 years of experience across the UK and Europe, most recently completing a ski season in Val d'Isère at a busy, sociable bar popular with tourists and season workers. Skilled in front of house, barista, and waitressing roles, developing a strong ability to thrive in fast-paced and high-energy environments. BSc Marine Biology and Coastal Ecology graduate from the University of Plymouth in 2025, alongside being an experienced live music performer at a variety of venues. These combined experiences have strengthened confidence, adaptability, communication, and the ability to connect with people in energetic, team-focused settings.
Overview
3
3
years of professional experience
Work history
Bartender/Waitress
Le Hibou
Val D'Isere, France
2025.11 - 2026.04
- Worked ski season in France at a busy tourist bar with big events hosted, serving drinks and food in fast-paced environments during peak hours.
- Built strong relationships with local customers at a community-focused bar, using excellent communication and interpersonal skills to create an engaging atmosphere.
- Worked long hours, including late-night shifts finishing as late as 3am, while maintaining high standards of service and professionalism.
- Carried out both opening and closing duties, requiring strong attention to detail particularly on stock and organisation of the bar.
- Successfully overcame language barriers with customers, developing confidence, adaptability, and effective communication skills in challenging situations.
live Musician
Various Venues
Plymouth, Val D'Isere, United Kingdom, France
2023.10 - Current
- Venues include: Bar Rakuda, The Plymouth Waterfront, Le Hibou and The Black Sheep (Val D'Isere), The News Cafe, Revolution Club Plymouth
- Self-accompaniment on guitar, singing two-hour high-energy acoustic sets, including pop, old school classics, 90s and more.
- Open Mic host supporting new talent.
- Engaged audiences through interactive performances, song requests, and crowd connection.
Bartender and Waitress
The Two Brewers Pub
Northaw, Hertfordshire
2025.09 - 2026.11
- Oversea and coordinate all front-of-house operations, including a busy, high-volume bar and full-service restaurant, to ensure a efficient and relaxed service.
- Manage bar and restaurant floor operations, including opening/closing duties, restocking, and maintaining a clean workspace.
- Ensure smooth service through effective table management and attentive guest care.
- Curate digital menus and manage POS systems (Square, Toast) with accuracy and efficiency.
Barista & Food Service Assistant
The Cornish Bakery
Plymouth
2023.10 - 2024.05
- Front of house, including preparing coffee and serving food directly to customers behind the counter during high-volume rush periods which were often.
- Included making drinks special to the bakery.
- Handled opening/closing duties and maintained a clean, organised workspace.
- Provided personalised customer service, including dietary accommodations.
- Followed strict food safety and hygiene standards, completing Mapal Oneflow Learning hospitality training
Bartender/Assistant Supervisor
Aventura Bar
Algarve
2023.06 - 2023.07
- Gained 6 weeks of international experience working in a cocktail bar, developing strong communication skills with customers.
- Ran the bar on my own at times, in charge.
- Mixed and served cocktails during busy periods whilst maintaining a calm and fun environment.
- Operated cash registers accurately and handled transactions efficiently.
- Maintained a clean and organised bar, including restocking, opening, and closing duties.
Education
BSc - Marine Biology and Coastal Ecology
University of Plymouth
Plymouth, United Kingdom 2022.09 - 5 2025
A Levels and GCSEs - Biology, Geography and Media Studies
St Edmunds College
Ware, Hertfordshire 2015.09 - 6 2022
Skills
- Good Communication And Customer Service
- Collaboration & Teamwork
- Open And Closing procedures
- Multitasking And Efficiency
- Health And Safety Protocols
- Live Performer
- Maintaining Energy And Professionalism
- Cash Handling And POS systems
- Product Knowledge
- Upselling techniques
Timeline
Bartender/Waitress
Le Hibou
2025.11 - 2026.04
Bartender and Waitress
The Two Brewers Pub
2025.09 - 2026.11
live Musician
Various Venues
2023.10 - Current
Barista & Food Service Assistant
The Cornish Bakery
2023.10 - 2024.05
Bartender/Assistant Supervisor
Aventura Bar
2023.06 - 2023.07
BSc - Marine Biology and Coastal Ecology
University of Plymouth
2022.09 - 5 2025
A Levels and GCSEs - Biology, Geography and Media Studies
St Edmunds College
2015.09 - 6 2022