Jessie Bryant

• Lead on two separate inventory counts of the entire store
• Ran interviews and personally hired candidates for my warehouse team

As a Stock Manager, responsibilities included overseeing the inventory levels, coordinating stock control processes, and managing stock movements. being responsible for forecasting supply and demand to prevent overstocking or stockouts, conducting regular stock audits, and implementing efficient stock management procedures. Additionally, liaising with suppliers to ensure timely deliveries, monitor stock levels to meet customer demand, and analyse data to optimize stock levels and reduce wastage.

• Implemented a new stock tracking system, reducing discrepancies by 15%
• Trained and mentored a team of stockroom staff, improving overall efficiency and accuracy
• After taking over as stock manager sales increased 18% compared to the two previous stock managers

As a Sales Assistant, main responsibilities included providing excellent customer service by assisting customers with their enquiries, offering product recommendations, and processing transactions efficiently. Also ensuring the store is well-maintained and merchandise is displayed attractively to maximise sales opportunities.

• Achieved highest customer satisfaction rating in the team by consistently delivering exceptional service.
• Exceeded sales targets by upselling and cross-selling products to customers.
• Received multiple commendations from customers for going above and beyond to meet their needs.
• Trained new staff members on effective sales techniques and customer service standards.
• Assisted in inventory management to ensure accurate stock levels and prevent stockouts.

As a Ride Host, responsibilities included ensuring the safety of all guests while maintaining efficient operations of the ride. I was responsible for conducting safety checks, enforcing ride regulations, and providing clear instructions to guests for a safe and enjoyable experience. Additionally, I was tasked with efficiently managing the queue lines, assisting guests with any concerns or inquiries, and collaborating with the maintenance team to address any technical issues promptly.

• Followed safety procedures to enhance guest experience
• Achieved 100% compliance with ride safety regulations
• Received positive feedback from guests for providing clear instructions
• Collaborated with maintenance team to decrease downtime of the ride
• Recognised for outstanding performance in ensuring guest safety and satisfaction