Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Jessica Victoria De Jesus

Worcester,Worcestershire

Summary

Enthusiastic hospitality team member with expertise in cash handling, food safety, and customer service, complemented by strong time management and team collaboration skills. Adept at thriving in fast-paced environments while ensuring exceptional communication and bilingual support to enhance customer satisfaction. Skilled in drink serving and committed to maintaining high standards of efficiency and quality.

Overview

1
1
year of professional experience
9
9
years of post-secondary education

Work history

Crew member (seasonal)

McDonald's Strensham Northbound
Worcester, Worcestershire
07.2023 - 09.2024
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Prepared food and beverages within target timeframes.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.

Education

Bachelor of Arts - Interior Design

Cardiff Metropolitan University
Cardiff
09.2022 - 05.2025

A-Levels -

Worcester Sixth Form College
Worcester, Worcestershire
09.2019 - 05.2021

GCSEs -

Nunnery Wood High School
Worcester, Worcestershire
09.2014 - 07.2019

Skills

  • Cash handling
  • Food preparation and safety
  • Drink making and serving
  • Customer service
  • Time management
  • Team collaboration
  • Communication skills
  • Fast-Paced work adaptability
  • Bilingual

Languages

English - Native

Filipino/Tagalog - Conversational

Affiliations

Dedicated fingerstyle guitarist — a hobby that has strengthened my focus, discipline, and attention to detail, skills I bring to customer service roles.

Passionate skateboarder — a hobby that's taught me resilience, focus, and the ability to stay calm and adaptable under pressure.

Timeline

Crew member (seasonal)

McDonald's Strensham Northbound
07.2023 - 09.2024

Bachelor of Arts - Interior Design

Cardiff Metropolitan University
09.2022 - 05.2025

A-Levels -

Worcester Sixth Form College
09.2019 - 05.2021

GCSEs -

Nunnery Wood High School
09.2014 - 07.2019
Jessica Victoria De Jesus