Jessica Rose Littlewood

• Managed client files with highest levels of confidentiality and discretion.
• Typed letters and emails to convey accurate and professional information.
• Received and placed telephone calls to clients and prospective clients.
• Organised files for court proceedings.

• Managed interview process on behalf of clients and candidates, maintaining appropriate confidentiality with both parties.
• Briefed candidates about responsibilities, salary and benefits of jobs.
• Displayed emotional intelligence to assess people's character.

• Built comprehensive strategy aligned to business goals and covering all levels of communication needs.
• Worked alongside internal and external teams to create strategic multi-channel communication plans.
• Cultivated productive relationships with industry influencers to successfully deploy strategic communications.
• Maintained consistent brand voice and style across content.

Spent 2 years travelling and working in Australia during the Covid 19 pandemic

• Edited projects in each stage to improve writing, eliminate errors, and identify areas of improvement.
• Conducted in-depth research into diverse topics to create richly-detailed, factual works.
• Worked under direction of project managers to create professional works following precise specifications.
• Aligned works with grammatical, style and diction of target audience.
• Adhered to required formats and style guidelines for different types of publications.
• Wrote engaging speeches covering important topics for key initiatives.