Jessica Kwartemaa Adu
Shirebrook,Derbyshire
Summary
A dedicated professional with a strong work ethic and proven ability to adapt and collaborate effectively in diverse environments. Proficient in business development and IT, with expertise in Microsoft Word and Excel. Bilingual in English and Italian, offering excellent communication skills, active listening, and attention to detail. Experienced in patient care, including palliative care and advocacy, demonstrating empathy and compassion while adapting to patient needs. Skilled in multitasking under pressure, problem-solving, and critical thinking. Committed to delivering high-quality service with dependability and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Health care assistant
NSHP
Chesterfield , Derbyshire
2025.03 - Current
- Provided support to patients during tests and procedures within hospital premises, maintaining focus on safety, comfort, and effective communication.
- Collaborated with nurses to provide comprehensive patient care, ensuring smooth recovery path.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
Teaching assistant in special educational needs
Protocol Education
Mansfield
2021.12 - 2022.12
- Participated in professional development training sessions to stay informed about latest in special education teaching strategies.
- Assisted in managing classroom behaviour by implementing effective discipline strategies tailored to individual needs.
- Facilitated communication between students, parents and staff to ensure understanding of progress and goals.
- Provided safe, positive learning environment for students with varying disabilities.
- Helped organise outdoor activities to boost physical health and social skills amongst pupils.
- Adapted teaching methods based on individual learning styles leading to enhanced comprehension.
- Offered emotional support during challenging situations whilst respecting student's personal space and emotions.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
Teaching assistant in special educational needs
JCoSS
London
2016.02 - 2021.10
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Led small group sessions for enhanced focus on challenging topics.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
Education
Diploma of Higher Education - Social services technicians
Federico Flora
Italy, Pordenone 2008.09 - 2012.07
Bachelor of Science - Educational Sciences
University of Trieste
Italy 2012.10 - 2016.02
Bachelor of Science - Adult Nursing
University of Derby
Derby 2023.09 -
Skills
Problem Solving
Adaptability
Collaboration
Strong Work Ethic
Time Management Dependability Attention to details Fast learner
Business development
IT literate and proficient using Microsoft applications including Word and Excel Office
Good communicator
Active listening skills
Attention to detail
Bilingual skills both written and verbal in English and Italian
Complaint resolution
Critical thinking skills
Multitasking under pressure
Knowledge of nhs policies
Communicating with dementia patients
Adapting to patient needs
Patient care
Palliative Care
Patient advocacy
Empathy and compassion
Certification
Level 1 & 2 functional skills in Maths (UK)
Level 1 & 2 functional skills in English (UK)
Certificate in Essential Knowledge of Key stage teaching (UK) Team Teach (UK)
Level 3 of Homebased childcare service Paediatric First Aid
Food Hygiene level 2
Languages
Italian
Proficient (C2)
References
References available upon request.
Timeline
Health care assistant
NSHP
2025.03 - Current
Bachelor of Science - Adult Nursing
University of Derby
2023.09 -
Teaching assistant in special educational needs
Protocol Education
2021.12 - 2022.12
Teaching assistant in special educational needs
JCoSS
2016.02 - 2021.10
Bachelor of Science - Educational Sciences
University of Trieste
2012.10 - 2016.02
Diploma of Higher Education - Social services technicians
Federico Flora
2008.09 - 2012.07