Summary
Overview
Work history
Education
Skills
Timeline

Jessica Smith

durham,Durham

Summary

Hardworking Hairdresser bringing 7 + years of experience. Effectively attracting new customers and maximising loyalty by delivering exceptional service. Adept at keeping clean, well-stocked and properly sanitised stations.

Personable Hairdresser with distinguished ability to build salon reputation through personalised care and service. Skilled at building and maintaining loyal, profitable customer relationships. Dynamic Hairdresser with 7 years of experience. Successful at increasing return customer base and product sales to maximise salon revenue. Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations.

Friendly and outgoing person with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

hi i am jessica smith . i am very excited to apply for the job that you have put out.

i feel i would be a really great fit for the role of a travel consultant as i have a real passion for holidays and it has also been a dream to become a travel consultant and to help people make the best memories that will last a life time . I have many key quality's that would benefit the job role such as i am a fast working team player who is committed to giving the best to my ability. I also am very friendly and helpful in and out of work in my current job I am client based and love making the public and my clients happy with the service they require in work. further more i am very passionate about what i do day to day and passionate enough to want to do better in everything i do and always trying to better my self in and out of work to do the best to my ability where possible. carrying on from this i am a very motivated and a very bubbly out going person who like to try and help people as much as i can.

i would love to be giving the chance to work in this amazing work place as 2 of my family members work within hays travel and always have amazing things to about their work place.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Hair Stylist

Salon Shimo
durham
05.2021 - Current
  • Designed and executed various hair services, including cuts, colours, and perms.
  • Cleaned, maintained and sterilised styling tools, increasing product lifetimes.
  • Sanitised workstations and salon equipment to maintain high standards of cleanliness.
  • Selected hair colours based on individual preference to produce results surpassing customer expectations.
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Answered phone calls daily to schedule appointments and advise on service options.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Registered new clients and updated information of existing clients on logbook.
  • Managed appointments and schedules to smooth workflow.
  • Purchased supplies to maintain full stock and inventory.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.

bar staff volunteer

kimblesworth cricket club
durham, durham
04.2018 - Current
  • Maintained bar stocks, replenishing daily as necessary.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Trained and supervised junior staff to maintain service standards.
  • Reconciled financial accounts before and after shift for audit purposes.
  • Refused drinks service to guests without appropriate proof of age.
  • Cleared counters and disposed of waste and broken glass.
  • Checked and reported faulty equipment to supervisors for repair.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.

Education

NVQ Level 2 - english and maths

new college durham, Durham
09.2016 - 06.2018

in 2016 i started college straight from school into a hairdressing apprenticeship which i completed along with my maths and English. with this i passed my maths and English and passed my hairdressing apprenticeship

Skills

hi i am jessica smith i am very excited to apply for the job that you have put out

i feel i would be a really great fit for the role of a travel consultant as i have a real passion for holidays and it has also been a dream to become a travel consultant and to help people make the best memories that will last a life time I have many key quality's that would benefit the job role such as i am a fast working team player who is committed to giving the best to my ability I also am very friendly and helpful in and out of work in my current job I am client based and love making the public and my clients happy with the service they require in work further more i am very passionate about what i do day to day and passionate enough to want to do better in everything i do and always trying to better my self in and out of work to do the best to my ability where possible carrying on from this i am a very motivated and a very bubbly out going person who like to try and help people as much as i can

i would love to be giving the chance to work in this amazing work place as 2 of my family members work within hays travel and always have amazing things to about their work place

Timeline

Hair Stylist - Salon Shimo
05.2021 - Current
bar staff volunteer - kimblesworth cricket club
04.2018 - Current
new college durham - NVQ Level 2, english and maths
09.2016 - 06.2018

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Jessica Smith