Summary
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Jessica Roberts

Jessica Roberts

Glasgow,Glasgow City

Summary

I am an enthusiastic and motivated student eager to learn new skills and gain new knowledge. I can apply excellent customer service skills to accurately and thoroughly complete tasks and am prepared to learn from and support a team. I'm an organised, independent worker with strong time management skills and am able to learn new tasks quickly and effectively.

Work history

Part time Assistant

Direct Flooring
Glasgow, Glasgow City
05.2025 - 07.2025
  • Provided customer service, delivering high levels of satisfaction.
  • Answered phone calls promptly, providing excellent customer service.
  • Sustained high levels of organisation with attention to detail when giving clients samples.
  • Support staff members with administrative tasks, reducing workload stress.

Education

Scottish Qualifications Certificate -

Stonelaw High School
Glasgow, Glasgow City
08.2020 -

Skills

  • Customer service
  • Organisation skills
  • Call handling
  • Team collaboration
  • Time management
  • Problem solving
  • Communication skills
  • Adaptability

Affiliations

  • I enjoy listening to a large variety of music as well as reading a wide genre of books such as fantasy and crime. I enjoy spending time with my friends and family whether it be going out to eat eat or staying in and watching a movie. I also enjoy playing golf on the weekends occasionally with my dad.

Accomplishments

Achievements gained through RAFAC

  • Heart start (first aid)
  • Leadership ( Direct a team efficiently multiple times)

Health Sector Award (given through school)

  • How to aid in situations such as hypothermia or heat stroke
  • Interview skills
  • How to keep the work place safe (prevent slips, trips and falls)


Timeline

Part time Assistant

Direct Flooring
05.2025 - 07.2025

Scottish Qualifications Certificate -

Stonelaw High School
08.2020 -
Jessica Roberts