Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Jessica Randall

Surrey

Summary

I am currently studying Photography, Film & TV Production and Health & Social Care. I have experience working with high quality photography equipment including lighting equipment and cameras, as well as having experience working on academic projects such as short films and photography shoots.


I am a determined, passionate individual who is a fast learner and can adapt quickly to new responsibilities and can remain calm in high pressure situations. I have learnt these skills of working effectively under pressure and managing challenges from my current employment of being a Supervisor at a trampoline park. In this job I am given new challenges and tasks everyday that I have to react quickly and effectively to. I have a passion for photography including technical elements and I would love to pursue this and my technical skills in a creative industry in working in theatre.

Overview

3
3
years of professional experience

Work history

Supervisor

JUMP IN, TRAMPOLINE PARK
10.2022 - Current
  • Supervisor: managing staff, dealing with customer complaints and being first point of contact for issues, refunds, ensuring front of house is operating smoothly, hosting staff training, opening and closing the park, cashing up at the end of the day. Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Receptionist, greeting customers with a smile and high energy, checking in customers and assisting with their needs, handling cash and card payments.
  • Party host, hosting children's birthday parties and providing entertainment to children and parents, ensuring the process is stress free for the parents, entertaining up to 34 children and looking after the customers, setting out party room and decorating room.
  • Party coordinator: overseeing all parties and helping party hosts and parents with any problems.
  • Café and kitchen: making and serving coffee and preparing food in the kitchen, level 2 food safety trained.
  • Climbing instructor, harnessing children and clipping them in and out of climbing activities.
  • Court marshal, responsible for safety of customers, ensuring no one is breaking the rules and always keeping watch.

Sales assistant

PANDORA
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Received and processed product returns.
  • Warmly greeted customers within 30 seconds of arrival to maintain service efficiency.


  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Assisted customers with product selection and sales, upselling to increase transaction value.


Waitress

CAFÉ MOKA
08.2022 - 10.2022
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Provided menu and offered recommendations to complement dining experience.
  • Maintained excellent level of service in busy and demanding restaurant environment.


Sales Associate

ALLIGATOR PEAR
08.2021 - 12.2021
  • Assisting customers, and greeting customers with a smile.
  • Working on tills, handling payments and logging cash payments.
  • Pricing items, Unpacking new deliveries, Inputting products onto the computer system.
  • Helping with the shop’s display layouts, finding new ways to display products to best advertise them and capture the audience's attention.
  • Packaging gifts for customers.
  • Replenished stock and processed deliveries to maximise product availability.

Education

A-Levels - Photography

Esher Sixth Form College
04.2001 -

A-Levels - Film & Tv Production

Esher Sixth Form College
04.2001 -

A-Levels - Health and Social Care

Esher Sixth Form College
04.2001 -

GCSEs - English

Rosebery School
Epsom

GCSEs - Mathematics

Rosebery School
Epsom

GCSEs - Media

Rosebery School
Epsom

Skills

  • Lighting equipment knowledge
  • Studio work for photography
  • Photoshop editing skills
  • Premier Pro editing skills
  • Using a manual camera to capture high quality images
  • Ability to work in high pressure situations and remain calm
  • Motivational communication
  • POS operation
  • Employee management

Accomplishments

  • Somerset House, London, June 2022, Film & Media Exhibition
  • Institute of Engineering & Technology, June 2022, Sorrell Foundation Saturday Club Award
  • Reading College, March 2021 - October 2022, Film & Media Course
  • FAA, July 2023, First Aid at Work Award
  • Level 2 Counselling Certificate, April 2024

Timeline

Supervisor

JUMP IN, TRAMPOLINE PARK
10.2022 - Current

Waitress

CAFÉ MOKA
08.2022 - 10.2022

Sales Associate

ALLIGATOR PEAR
08.2021 - 12.2021

A-Levels - Photography

Esher Sixth Form College
04.2001 -

A-Levels - Film & Tv Production

Esher Sixth Form College
04.2001 -

A-Levels - Health and Social Care

Esher Sixth Form College
04.2001 -

Sales assistant

PANDORA

GCSEs - English

Rosebery School

GCSEs - Mathematics

Rosebery School

GCSEs - Media

Rosebery School
Jessica Randall