Jessica Quintal
Grantham,England
Summary
Motivated as a supervisor cleaner, with 10 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
11
11
years of professional experience
Work history
Supervisor cleaner
Marigolds Services
Grantham , Lincolnshire
2018.05 - 2025.07
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Managed daily operations to increase productivity.
- Assisted in recruitment process for hiring quality staff members.
- Implemented company policies effectively, maintained high standards of service delivery.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Achieved sparkling finish for glass surfaces by using appropriate cleaning materials.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Utilised eco-friendly products to maintain safe, chemical-free environment.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
Cleaner
Woodland trust
Grantham , Lincolnshire
2016.03 - 2017.05
- Employed to use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Utilised eco-friendly products to maintain safe, chemical-free environment.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Ensured provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
Cleaner
Wetherspoons
Grantham , Lincolnshire
2015.01 - 2016.10
- Assisted with seasonal deep cleans, contributing towards fresher environment after periods of heavy use.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
Warehouse operator
Norbert Dentressangle
Easton , Lincolnshire
2015.06 - 2015.10
- Followed all health and safety guidelines, contributing to safe workplace environment.
- Supported other departments as required; demonstrated flexibility and team spirit.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Handled fragile goods delicately, minimising product damage during transport.
- Demonstrated dedication to safety with regular equipment checks.
- Collaborated with team members for smooth warehouse operations.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Education
GCSEs - Business Management
Open University
Milton Keynes 07.2025
Skills
- Ethical standards
- Leadership competence
- Marketing strategy
- Staff development
- Team motivation
- Health and Safety regulations
- Staff scheduling
- Problem analysis
- Customer Service
- Team Leadership
- Attention to Detail
- Quality Assurance
- Relationship-building
Languages
English
Advanced
C1
Portuguese
Advanced
C1
Additional Information
Full UK driving license and own vehicle
Timeline
Supervisor cleaner
Marigolds Services
2018.05 - 2025.07
Cleaner
Woodland trust
2016.03 - 2017.05
Warehouse operator
Norbert Dentressangle
2015.06 - 2015.10
Cleaner
Wetherspoons
2015.01 - 2016.10
GCSEs - Business Management
Open University